Changing Sonos "wake word" (Sonos Arc with Sub 3)

Forum|Forum|5 years ago
October 8, 2020
31 replies
6626 views

I have many Amazon Echo devices (made by Amazon and by others) and I can change the wake word on all of them (I prefer Echo and really dislike Alexa in part because we have a young child with that name). When I ask any other device to change the wake word, they do it. When I ask Sonos, it says “you are unable to do that on this device.” SO FRUSTRATING.

I will probably install a Fire TV stick and avoid using Sonos for voice commands.

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Best answer by Paul A

Hi @jjb2020.

Welcome to the Sonos community and thanks for reaching out to us. I understand your frustration with the situation and would like to help out.

Currently, changing the wake word of Amazon Alexa on Sonos is not yet a supported feature. However, Let me send this up to our engineering team as a feature request. I would suggest subscribing to this thread and our announcement topic for any feature releases, feature updates, and bug fixes.

Please do not hesitate to reach out or create a new topic if you still have further questions or concerns. We are always here to help out.

Thanks,

Show previous replies

M

mcdee

Contributor I

With one of our daughters named Alexa - it makes the Alexa voice assistant completely useless - if I can’t change the wake word the way I’ve changed it on all the Alexa enabled Amazon devices scattered around the house.

And as a software developer myself, it should be an easy change to make. Because they already have most of the the code you’d need in the Alexa software that runs on the Amazon devices.

So please do you whatever you need to do to work with Amazon to add it to the Sonos devices too.

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