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Contributor I
April 25, 2021
Answered

Can't enable Sonos Skill on Alexa and Microphone Light not working

  • April 25, 2021
  • 22 replies
  • 999 views

I just bought my first Sonos One and having real difficulty with it. The microphone will not light up and I cannot enable the Sonos skill in the Alexa app. In fact, the two problems seem to be related from what I’ve read. The light will not come on until the Sonos skill is enabled on Alexa. 

When I try to enable the skill, Alexa tells me I have to link the speaker to my Sonos account first, but I’ve already done that

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    Best answer by Superjags

    I just wanted to say thanks to everyone for helping me out. I managed to figure it out using various bits and pieces of this thread and it is working perfectly now

    22 replies

    SuperjagsAuthor
    Contributor I
    April 26, 2021

    Sorry for the confusion. I will connect one of us to Alexa so that the Sonos Alexa connection is 1:1. The rest of us can do without it. Then all I have to do is figure out why the speaker won’t connect to Alexa. 

    SuperjagsAuthorAnswer
    Contributor I
    April 27, 2021

    I just wanted to say thanks to everyone for helping me out. I managed to figure it out using various bits and pieces of this thread and it is working perfectly now