Skip to main content
Contributor II
Sep 26, 2018 4:36 PM UTC

Beam says it doesn't support Routines but then executes it

Weird scenario on my Beam - I have a 'night' routine set up on Alexa. When I request it on my Beam the response is that the device does not support that function, and then it duly executes the routine (turning off all lights in the house) - strange. I get the feeling this is a bug. Am I correct or is there something else going on that I should know about?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    33 replies

    Guyincognito76
    Prominent Collaborator I
    Jan 31, 2019 10:01 AM UTC
    Just checked. Im running 10.0

    Oh...
    Translate
    Beamse17
    Trending Lyricist I
    Jan 31, 2019 10:11 AM UTC
    Never mnd i did contact sosnos about this last week and they had no suggestions.
    Translate
    Beamse17
    Trending Lyricist I
    Jan 31, 2019 11:28 AM UTC
    Doesnt say it for my good night routine though!
    If i don't specify a vocal reaction to me it just says "OK" and runs the routine. If i try this with my good morning routine it still says routines are not supported.
    Translate
    Lyricist I
    Jan 31, 2019 8:20 PM UTC
    The same with my Sonos One. 😞
    Translate
    Lyricist I
    Feb 1, 2019 6:27 PM UTC
    I have the exact same issue. I bought my Beam yesterday and when I tried my routines it says that, so annoying! The weird thing is that the routine works perfect, it does everything it supposed to do.
    Translate
    Trending Lyricist I
    Feb 1, 2019 6:45 PM UTC
    I have the exact same issue. I bought my Beam yesterday and when I tried my routines it says that, so annoying! The weird thing is that the routine works perfect, it does everything it supposed to do.
    No it doesn't.
    If you specify a vocal answer, it will excuse.
    You can't add a song or song list to your routine.
    You can't group it with your Echo devices to play music everywhere.
    etc.
    Basically, the Alexa software on Sonos devices (or any other third party devices) have limited functionalities.
    This is because Amazon is trying to sell its own Echo devices. But I think this way Amazon is shooting itself in the foot.
    Translate
    Lyricist I
    Feb 1, 2019 6:59 PM UTC

    No it doesn't.
    If you specify a vocal answer, it will excuse.
    You can't add a song or song list to your routine.


    Well, it does. The routine has a vocal answer, plays music and turn off a light and everything works perfect, it only adds that advice at the beginning of the routine. I don't know what your experience is with it, but in my case, the routine does everything it supposed to do.
    Translate
    Trending Lyricist I
    Feb 1, 2019 7:28 PM UTC

    No it doesn't.
    If you specify a vocal answer, it will excuse.
    You can't add a song or song list to your routine.


    Well, it does. The routine has a vocal answer, plays music and turn off a light and everything works perfect, it only adds that advice at the beginning of the routine. I don't know what your experience is with it, but in my case, the routine does everything it supposed to do.

    What do you mean it plays music? This is a sound bar. It would be very strange if id wouldn't. What I'm saying is that you can not add audio actions to your routines, can you?
    Translate
    Lyricist I
    Feb 1, 2019 7:30 PM UTC

    What do you mean it plays music? This is a sound bar. It would be very strange if id wouldn't. What I'm saying is that you can not add audio actions to your routines, can you?


    I'm saying that I CAN add audio actions to my routines and they work fine. The only different thing is that message at the beginning of the routine which is very annoying because is FALSE.
    Translate
    Lyricist I
    Feb 1, 2019 10:30 PM UTC
    Same here, but without errors.
    Translate