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Barry Carson
Contributor II
September 26, 2018

Beam says it doesn't support Routines but then executes it

  • September 26, 2018
  • 33 replies
  • 2610 views
Weird scenario on my Beam - I have a 'night' routine set up on Alexa. When I request it on my Beam the response is that the device does not support that function, and then it duly executes the routine (turning off all lights in the house) - strange. I get the feeling this is a bug. Am I correct or is there something else going on that I should know about?
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      33 replies

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      Guyincognito76
      Guyincognito76
      Prominent Collaborator I
      January 31, 2019
      Just checked. Im running 10.0

      Oh...
      Beamse17
      Beamse17
      Trending Lyricist I
      January 31, 2019
      Never mnd i did contact sosnos about this last week and they had no suggestions.
      Beamse17
      Beamse17
      Trending Lyricist I
      January 31, 2019
      Doesnt say it for my good night routine though!
      If i don't specify a vocal reaction to me it just says "OK" and runs the routine. If i try this with my good morning routine it still says routines are not supported.
        luispautt
        Lyricist I
        January 31, 2019
        The same with my Sonos One. 😞
        jiserra
        Lyricist I
        February 1, 2019
        I have the exact same issue. I bought my Beam yesterday and when I tried my routines it says that, so annoying! The weird thing is that the routine works perfect, it does everything it supposed to do.
        itsthomas
        Trending Lyricist I
        February 1, 2019
        I have the exact same issue. I bought my Beam yesterday and when I tried my routines it says that, so annoying! The weird thing is that the routine works perfect, it does everything it supposed to do.
        No it doesn't.
        If you specify a vocal answer, it will excuse.
        You can't add a song or song list to your routine.
        You can't group it with your Echo devices to play music everywhere.
        etc.
        Basically, the Alexa software on Sonos devices (or any other third party devices) have limited functionalities.
        This is because Amazon is trying to sell its own Echo devices. But I think this way Amazon is shooting itself in the foot.
        jiserra
        Lyricist I
        February 1, 2019

        No it doesn't.
        If you specify a vocal answer, it will excuse.
        You can't add a song or song list to your routine.


        Well, it does. The routine has a vocal answer, plays music and turn off a light and everything works perfect, it only adds that advice at the beginning of the routine. I don't know what your experience is with it, but in my case, the routine does everything it supposed to do.
          itsthomas
          Trending Lyricist I
          February 1, 2019

          No it doesn't.
          If you specify a vocal answer, it will excuse.
          You can't add a song or song list to your routine.


          Well, it does. The routine has a vocal answer, plays music and turn off a light and everything works perfect, it only adds that advice at the beginning of the routine. I don't know what your experience is with it, but in my case, the routine does everything it supposed to do.
          What do you mean it plays music? This is a sound bar. It would be very strange if id wouldn't. What I'm saying is that you can not add audio actions to your routines, can you?
          jiserra
          Lyricist I
          February 1, 2019

          What do you mean it plays music? This is a sound bar. It would be very strange if id wouldn't. What I'm saying is that you can not add audio actions to your routines, can you?

          I'm saying that I CAN add audio actions to my routines and they work fine. The only different thing is that message at the beginning of the routine which is very annoying because is FALSE.
          caruizj
          Lyricist I
          February 1, 2019
          Same here, but without errors.
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