Contributor II

Beam says it doesn't support Routines but then executes it

Forum|Forum|8 years ago
September 26, 2018
33 replies
2610 views

Weird scenario on my Beam - I have a 'night' routine set up on Alexa. When I request it on my Beam the response is that the device does not support that function, and then it duly executes the routine (turning off all lights in the house) - strange. I get the feeling this is a bug. Am I correct or is there something else going on that I should know about?

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itsthomas

Trending Lyricist I

I think advertising that Sonos Beam comes with built-in Alexa is misleading. Sonos should mention that Sonos Beam doesn't support all Amazon Alexa features. Or at least they should update Beam and fix this issue. Ignoring customers won't never help.

wishu

Avid Contributor I

I have the same issue @Ryan S, please do something to fix it because is so annoying that our speakers gives us the line "Audio actions in routines are currently not supported on this device" and then executes without any problem.

M

Mike_3

Lyricist III

This issue was bugging us too... and then suddenly tonight, our Beam just executed the routine with no complaint!

Ken_Griffiths

This issue was bugging us too... and then suddenly tonight, our Beam just executed the routine with no complaint!Yes, I just tried it too with my Alexa routines and the 'Audio Actions in Routines ....' response message has now gone. Looks like Amazon and Sonos have fixed the issue following the latest update.?