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Contributor I
March 19, 2023
Answered

beam and alexa

  • March 19, 2023
  • 4 replies
  • 109 views

When I ask alexa on my beam or roam to play songs it will only ever play one and then stops.

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Best answer by GuitarSuperstar

Do you have a paid Amazon Music subscription?

In the Alexa app, try disabling and re-enabling the Sonos skill. Also try removing and re-adding Amazon Music in the Sonos app.

4 replies

Lead Maestro
March 19, 2023

That’s normal if you are just requesting Alexa to play one song and there are no other songs in the queue.

What music service are you using?

"Receive with simplicity everything that happens to you." - Rashi
Tim216395Author
Contributor I
March 19, 2023

Amazon. Asking it to play playlist etc..

Lead Maestro
March 19, 2023

Do you have a paid Amazon Music subscription?

In the Alexa app, try disabling and re-enabling the Sonos skill. Also try removing and re-adding Amazon Music in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
Tim216395Author
Contributor I
March 19, 2023

I do yes, will give it a go thanks