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Contributor I
Mar 19, 2023 1:08 PM UTC
Answered

beam and alexa

When I ask alexa on my beam or roam to play songs it will only ever play one and then stops.

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Lead Maestro
Mar 19, 2023 7:05 PM UTC

Do you have a paid Amazon Music subscription?

In the Alexa app, try disabling and re-enabling the Sonos skill. Also try removing and re-adding Amazon Music in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

4 replies

Lead Maestro
Mar 19, 2023 6:29 PM UTC

That’s normal if you are just requesting Alexa to play one song and there are no other songs in the queue.

What music service are you using?

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"Receive with simplicity everything that happens to you." - Rashi
Tim216395Author
Contributor I
Mar 19, 2023 6:32 PM UTC

Amazon. Asking it to play playlist etc..

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Lead Maestro
Mar 19, 2023 7:05 PM UTC

Do you have a paid Amazon Music subscription?

In the Alexa app, try disabling and re-enabling the Sonos skill. Also try removing and re-adding Amazon Music in the Sonos app.

Translate
"Receive with simplicity everything that happens to you." - Rashi
Tim216395Author
Contributor I
Mar 19, 2023 7:07 PM UTC

I do yes, will give it a go thanks

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