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Trending Lyricist III
September 28, 2019
Answered

BBC Radio not using Alexa preferred speakers

  • September 28, 2019
  • 34 replies
  • 8877 views
I have the BBC skill set up in Alexa and if I ask Alexa to 'play BBC Radio 2' it plays from my Echo Spot rather than the SONOS speakers that I set up as my preferred speakers in Alexa groups. If I disable the BBC app, then Alexa gives me a message saying something abut the previously enabled app is disabled do I want to enable it. To make it work I have to say 'Alexa play BBC Radio 2 in the Sitting Room'.

If I say 'Alexa play Virgin Radio' (or any other radio station/music request) it plays through the SONOS speakers.

I know this might be more of an Alexa question than a SONOS question but I'm asking just in case any of you SONOS experts have come across this and know a fix!

Edit: I did do a search and found nothing, but now I've posted I see that this question has come up before although the answer is to do what I'm doing ie add 'in the sitting room' or 'from TuneIn' to the command, which isn't a really great solution.
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Best answer by mvosloo

If you don't include 'from TuneIn', then Alexa will default to the BBC Skill when requesting a BBC radio station which doesn't support the Preferred Speaker setting. You are correct in saying that this isn't a Sonos issue.


Its a bit ridiculous really but I did find a sort of solution by creating a routine in Alexa for those who might be interested:

Routine goes like this:

When this happens | Voice: Alexa, play radio two
Action | Play: BBC Radio 2 | From: TuneIn
From: Living Room Spot

The key is obviously to say Radio 2 not BBC Radio 2. As the Preferred speakers are SONOS speakers on the Living Room Spot, Radio 2 is played through them.

34 replies

Lyricist II
November 19, 2019

SOLVED - Thank you Derek123.   The IFTTT route works well and results in simpler commands as you can also pre-specify the destination Sonos speaker in the set-up. So simply ‘Alexa, trigger Radio Four’ connects directly to the kitchen speaker.  I have been trying to find a flexible solution for some time and the end result is exactly what is needed and I can forget about messing around with Google Home etc

Lyricist III
November 20, 2019

My pleasure.  So glad it worked for you. 

 

Lyricist I
November 30, 2019

Thank you Derrick123, now works as it should again. Took an hour to configure but got there in the end. A couple of additions which should help. I had no '+ button' but scrolled down to 'create your own' (for some reason searching for this doesn't work). When you are looking for an 'action' in the menu, search for Sonos, and click on 'play favourite', you then get to the menu you need. Sounds complicated, it is a bit but once done it makes sense!

Lyricist III
December 1, 2019

Thanks Derrick. I have been demanding Radio 4 in vain for ages. Alexa would give me random rural radio stations and podcasts or tell me she could not find a station with that name! I will have to explore the possibilities of IFTTT further. 

mvoslooAuthor
Trending Lyricist III
January 2, 2020

I came back to this to see if anyone had a solution and to my delight someone does. So another thanks to Derrick123 as this works for me although my wife says she refuses to use the word Trigger.…

And as someone else mentioned above, when selecting SONOS select Favourites to select BBC Radio 2 from Realplayer.

Bizarrely I still have TunedIn Radio 2 in my favourites and it still played… but I changed it to RealPlayer.

mvoslooAuthor
Trending Lyricist III
January 3, 2020

I also didn’t like to use Trigger to get the BBC radio station to play so I worked out that I can use the IFTTT set up to create a routine within the Alexa app. I have created a routine that activates with’Alexa play Radio 2’ which runs the IFTTT routine to run BBC Radio 2 from Realplayer. The IFTTT routine shows as an option under Action when setting up the Alexa Routine and then from within that you can select any routine that you have created within IFTTT.

Contributor I
February 14, 2020

Having the same problem - if you have an Amazon Echo paired with an old Sonos Play 1 (using the echo to supply voice commands to the Sonos) then there’s no easy way to get it to play BBC stations via voice commands. Non-bbc work via TuneIn and it reroutes the audio to the Sonos properly. For BBC you have to say “Alexa listen to Radio 6 Music from BBC” which is cumbersome in itself, but also doesn’t respect the grouping that says you want it to play on Sonos rather than Echo. 

 

Whilst I could set up an individual voice command per speaker it would be nice - as with literally all other non-BBC radio stations - to have one command that works on all my devices whether they’re Alexa-enabled Sonos Ones or a pairing of Amazon Echo and Play 1. 

 

 

UKMedia
February 14, 2020
Remember: Sometimes Red Wine helps :)
Contributor I
February 14, 2020

Please see my consolidated instructions to resolve this: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/step-by-step-guide-to-play-bbc-radio-station-via-voice-control-6834993

Thank you UKMedia - I appreciate your help, though I will point out that even this way requires having a separate command per room which isn’t very “Alexa”. I just want things back the old way, the same command whether BBC or not, and playing on the speaker I’m stood in front of (or paired with) rather than having to call it out by name. I don’t think we have a solution for that yet. 

UKMedia
February 14, 2020

It is possible to output to either a Specific room, an existing Sonos Group or all Rooms but I agree that this still doesn’t reflect the old functionality before the BBC pulled support for TuneIn via Voice.

Remember: Sometimes Red Wine helps :)