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len9900
Contributor I
March 30, 2019
Answered

Auto grouping for music playback

  • March 30, 2019
  • 1 reply
  • 570 views
I have a Sonos one in my bedroom and kitchen. I used to be able to ask Alexa to play music while in one room (say the kitchen) and it would only play in that room. Now it’s playing in both rooms automatically and I never changed any settings. It’s very frustrating. How can I stop this from happening?
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    Best answer by UKMedia
    I have a Sonos one in my bedroom and kitchen. I used to be able to ask Alexa to play music while in one room (say the kitchen) and it would only play in that room. Now it’s playing in both rooms automatically and I never changed any settings. It’s very frustrating. How can I stop this from happening?

    Hi

    First off are the Rooms grouped in the Sonos App? If 'Yes', please ungroup and try asking for music on one speaker and see if it group the speakers again? Can you then open the Alexa App>Groups, you should see two Groups named after your Sonos Room Names (e.g. Kitchen and Bedroom). Please open these groups and check what the Preferred Speakers are for each group if both are listed then asking for music on one will Group the speakers and it will play on both. Just remove the other speaker from each Group. (e.g. Remove Kitchen from the Bedroom Group and vice versa.)

    1 reply

    UKMedia
    UKMediaAnswer
    March 31, 2019
    I have a Sonos one in my bedroom and kitchen. I used to be able to ask Alexa to play music while in one room (say the kitchen) and it would only play in that room. Now it’s playing in both rooms automatically and I never changed any settings. It’s very frustrating. How can I stop this from happening?

    Hi

    First off are the Rooms grouped in the Sonos App? If 'Yes', please ungroup and try asking for music on one speaker and see if it group the speakers again? Can you then open the Alexa App>Groups, you should see two Groups named after your Sonos Room Names (e.g. Kitchen and Bedroom). Please open these groups and check what the Preferred Speakers are for each group if both are listed then asking for music on one will Group the speakers and it will play on both. Just remove the other speaker from each Group. (e.g. Remove Kitchen from the Bedroom Group and vice versa.)
    Remember: Sometimes Red Wine helps :)
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