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Contributor I
Nov 30, 2017 4:08 AM UTC
Answered

Audible

I just returned my full Sonos system (10 speakers) because of Audible was not available.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Mar 20, 2018 7:53 PM UTC
    As Chris said, starting today, Audible is back on Sonos for in Sonos app and direct control with the Audible App. See more here in our official announcement post
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    27 replies

    Lyricist III
    Dec 17, 2017 8:15 PM UTC
    I am almost there, though I can't return because I have had my system over two years. Audible WAS available when I purchased it. I have six speakers. Disgusted.
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    Lyricist III
    Dec 18, 2017 12:11 AM UTC
    I understand the frustration. I've been harping about it since the day they pulled support. Audible's DRM is a joke, so I can't believe it's a technical matter. Sonos' relationship with Amazon is strong, as witnessed by the recent Alexa integration. so that should no be a delimiter.

    I'm hoping they just back-burnered Audible integration in favor of Alexa. Now with that largely complete, perhaps they can make this a higher priority.

    They're lack of comment on it, other than the same old line, smacks of contempt for their loyal customers. Here's hoping it arrives soon.
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    Lyricist I
    Dec 29, 2017 5:14 PM UTC
    GRRRRRRRR!

    Have been frustrated since Audible was removed. But have one Play5 in my 8 room setup into which I have plugged an echo dot, though the line in - we can listen to books in our sitting room that way (no line in on any other devices). I was so pleased today to see Alexa support front and centre on the Sonos stand in my local retailer that I snapped up a new play 1 for my children's room, so that they can enjoy books there too. Silly me. It just didn't occur to me that Audible would not work despite it being a key benefit of using Alexa. They must have actually written additional software to make it not work.

    http://audible.custhelp.com/app/answers/detail/a_id/4691 Alexa can do so many cool things, and playing your audiobooks is probably one of the coolest......................... but not on Sonos.

    VERY frustrating indeed.

    Get it together Sonos. before I replace the lot.
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    Contributor I
    Dec 29, 2017 5:37 PM UTC
    Someone on these forums claimed before Christmas week they were testing audible on the Sonos beta programme so hopefully it’s on the way.
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    Lyricist III
    Jan 3, 2018 12:59 AM UTC
    GRRRRRRRR!

    Have been frustrated since Audible was removed. But have one Play5 in my 8 room setup into which I have plugged an echo dot, though the line in - we can listen to books in our sitting room that way (no line in on any other devices). I was so pleased today to see Alexa support front and centre on the Sonos stand in my local retailer that I snapped up a new play 1 for my children's room, so that they can enjoy books there too. Silly me. It just didn't occur to me that Audible would not work despite it being a key benefit of using Alexa. They must have actually written additional software to make it not work.

    http://audible.custhelp.com/app/answers/detail/a_id/4691 Alexa can do so many cool things, and playing your audiobooks is probably one of the coolest......................... but not on Sonos.

    VERY frustrating indeed.

    Get it together Sonos. before I replace the lot.



    Thanks for this post. I have a bunch of Sonos speakers and all are connected via wifi, audible will play when I use the line in on Sonos 5 on my iPhone or iPad, and it will then play in all of the rooms, but it is a hassle to keep my phone connected like that for hours. I too had this system before audible was removed and have now been waiting over two years. I was going to but the echo (which I do not want) to do a work around, are you saying that even with wifi, it will only play on the mai speaker? I am just completely disgusted with Sonos, Audible (owned by Amazon) and Amazon. Disgusted.
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    Lyricist III
    Jan 3, 2018 1:15 AM UTC
    Sure you did. You made an at minimum $2000 purchase without ever checking if the most important service to you was supported, then kept them well past the return period, and sold them at a loss just as the company has promised support? Yeah, we believe you. ;)

    I bought Sonos without realizing it wouldn’t play audiobooks too. It never occurred to me it would lack the ability to play audiobooks, or any other media.


    Of course, I bought my large system (sonos 5, 3 and 4 Sono's 1's) assuming Audible would function and it did because it was a service that was covered at that time (over two years ago). Now after waiting two plus years and many promises from Sonos that it would be reinstated, it is now 2018 and nothing. Disgusted with Sonos and Audible.
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    Lyricist III
    Jan 31, 2018 6:15 PM UTC
    It never crossed my mind to verify an Amazon-owned product would work with an Amazon-owned product. Amazon prime music works, so why not Audible. This a complete joke. How they have the ball to market this as working with Amazon Alexis put a giant footnote will not work with Audible or at least all product you would expect Alexis to work with.
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    Lyricist I
    Feb 28, 2018 9:30 AM UTC
    My work around was simply plug an old iPad into the connect amp and run the audible app. Listen in any room then. Simples!
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    Lyricist III
    Mar 12, 2018 12:33 AM UTC
    I'm looking for and hoping Audible support is coming. Seems like such a no-brainer...
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    Chris
    Lead Maestro
    Mar 12, 2018 12:47 AM UTC
    Every sign says it is coming next week (or soon after). Well I'm sure it took a lot of brains to get it working.
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