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Contributor I
Nov 19, 2017 6:55 AM UTC
Answered

Audible ?

I have just bought a Sonos One. The sound is great. The Alexa integration doesn't seem to work well. A lot of the skills just don't work. Audible is really important for me and I thought it would be possible to play through Alexa. It tells me it is about to play my book..but nothing happens.

Audible is 80% of my use case. I might have to take it back
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Mar 20, 2018 7:50 PM UTC
    Hi everyone, I'm spreading the news. Starting today, I can officially announce that Audible is back on Sonos, starting today. See more here in our official announcement post.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    61 replies

    Lyricist III
    Jan 17, 2018 12:55 AM UTC
    Sonos announced earlier that it would be complete by late 2016. Then ammended it to summer 2017.
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    Chris
    Lead Maestro
    Jan 17, 2018 12:57 AM UTC
    Well I'm still sticking with Jan-Feb 2018.

    It is my understanding that it was Audible that broke the support and it required Audible to get on the ball working with Sonos to fix.
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    Lyricist III
    Jan 17, 2018 5:01 AM UTC
    Audible updated their service to work on more things 2 years ago. That is eons in consumer tech world. Since then Google came up with the assistant. Amazon came up with several new echo’s. Have you asked yourself who else is having a problem with Audible? Apple? Android? Anybody? Then ask yourself why Sonos said Oct 2016. Then spring 2017. Then summer 2017. And now it is 2018. I’m done here. Have fun.
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    Chris
    Lead Maestro
    Jan 17, 2018 1:48 PM UTC
    I don’t use audible and don’t particularly care about its status on other devices. I just know it is returning to Sonos after long absence any day now.
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    Lyricist III
    Jan 22, 2018 9:31 PM UTC
    I don’t use audible and don’t particularly care about its status on other devices. I just know it is returning to Sonos after long absence any day now.

    Hey Chris,

    What makes you think it's just a matter of days? Or January-February 2018?

    My return window closes during that January-
    February time frame, and, given the record from 2016 to now on the Audible front, I'm inclined to return my Sonos One and wait until this is resolved before considering re-buying it, if I haven't simply gone with a Bluetooth speaker plus Echo Dot approach.

    As I was just researching casually this past weekend...some Bluetooth speakers can maintained connection w more than one source (though maybe not simultaneously actively...), so even Sonos' projected multi-smart-assistant promise might be approachable with just adding a Google Home Mini or whatever if I feel like it...
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    Chris
    Lead Maestro
    Jan 22, 2018 9:54 PM UTC
    I'm taking it from Sonos hints, marketing, expectation of a firmware update this month for multiple things (Audible included). I have actually been saying I would expect an update tomorrow (Tuesday) - sonos tends to like Tuesdays. But if not this Tuesday then I would expect next Tuesday so we get update in January.
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    Lyricist III
    Jan 22, 2018 10:15 PM UTC
    Ooh, fingers crossed, then. January will still be solidly within my return window.
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    Lyricist III
    Jan 25, 2018 10:29 AM UTC
    I was sad that the update yesterday didn't bring the Audible functionality. I really expected this to be in the Sonos One, as the link with Amazon services is so engrained that for it not to have it is so counter-intuitive.
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    Chris
    Lead Maestro
    Jan 25, 2018 12:10 PM UTC
    Yea bummer it hasn't made it yet. It's been a long time coming. I think there is still hope for early February and I hope my predictions come true.
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    Trending Lyricist I
    Jan 25, 2018 3:36 PM UTC
    I still have a Sonos One I bought to test out the system a back around Thanksgiving - and my one-star review is still on Amazon. I was hoping the issue would be fixed by now, as it is about time to upgrade (nine more speakers). Speakers that will not play content I have paid for are unacceptable and useless to me.
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