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wood04
Contributor I
Apr 10, 2019 6:12 PM UTC
Answered

Apple Music with Alexa

Here in the uk I can now add Apple Music as the default music service on the Alexa app. However when I ask my sonos beam to play music it still uses amazon music. It says it can’t use Apple Music if I specifically ask to play on Apple Music. Both the Alexa app and the sonos app are linked to the same Apple Music account. What am I doing wrong?!
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Apr 17, 2019 5:48 PM UTC
    Hi everyone, we just announced that you can use Alexa to play Apple Music on Sonos, more here.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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    6 replies

    Badgercop
    Enthusiast II
    Apr 10, 2019 6:35 PM UTC
    You are not doing anything wrong, only official amazon echo/Alexa products support it.

    There are lots of Alexa things you can’t do on Sonos. Sonos Alexa support should be called Alexa Lite to be fair.
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    wood04Author
    Contributor I
    Apr 10, 2019 6:46 PM UTC
    Oh. This is a shame. This is the first thing it hasn’t done, although I don’t use it too much for other things.
    Is it likely to be fixed? I’m guessing the American users have had this for a few months with no fix?
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    jgatie
    jgatie
    Apr 10, 2019 6:58 PM UTC
    Sonos has said they are looking to get Apple Music working with Alexa. In the meantime, you have to initialize playback from Apple Music via the Sonos app, but you can Skip, Rewind, Pause, Resume, and even ask what is playing via Alexa.
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    wood04Author
    Contributor I
    Apr 10, 2019 7:57 PM UTC
    Thank you both for your help. Fingers crossed better integration comes soon and I can stop paying for both Apple Music and amazon music and just upgrade to a family Apple Music subscription!
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Apr 17, 2019 5:48 PM UTC
    Hi everyone, we just announced that you can use Alexa to play Apple Music on Sonos, more here.
    Translate
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
      wood04Author
      Contributor I
      Apr 17, 2019 7:27 PM UTC
      Thanks. Works great!
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