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Contributor I
Oct 18, 2017 6:06 AM UTC
Answered

Amazon Echo Dot Coupon? Did you get one?

Did anyone get an Amazon Echo Dot coupon? My friend told me about it today, but I've had a sonos play 5 since 2012 but I didn't get a coupon. :?
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Oct 18, 2017 5:33 PM UTC
    Hi everyone, if you think you're eligible for the Echo Dot promotion it'd be best to give us a call on our sales line. The team can help check your eligibility and see about getting you a code if you are.

    The general terms of the promotion are here, if you're looking for them.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    67 replies

    Lyricist I
    Oct 22, 2017 11:16 AM UTC
    If anyone IS NOT USING their code, please can you message me? SONOS haven’t given me one and have said they aren’t issuing anymore.
    I would really appreciate it guys...plus it’s my birthday!!
    Thanks
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    Lyricist I
    Oct 23, 2017 6:34 PM UTC
    Another user with a significant amount of investment in Sonos Gear.

    Was told the same - I never received a code via email, and when I called they say they aren't issuing any more, even though I first contacted them on the 22nd via twitter, and the 23rd via phone (and the promotion goes until the 29th). if they have a promotion like this they should stick to their word. Very unhappy.

    I wanted to try out the DOT as a possible pre-purchase to the Sonos One - but this lack of Sonos sticking by their promotion is giving me pause about purchasing the Sonos One.

    It's not about the $25 savings, its about the company standing by their own deals.
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    Lyricist I
    Oct 23, 2017 8:45 PM UTC
    I just spoke to a sales rep at Sonos and explained I haven’t received a code via e-mail. She apologized and said there’s nothing they can do because the code comes from Amazon. Lame, especially when I give time to Beta test. Maybe time to move on from Sonos. -Chris
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    Renowned Enthusiast II
    Oct 23, 2017 8:55 PM UTC
    This is disappointing - clearly waiting patiently for my voucher wasn’t the way to go.

    Anyhow now the echo temptation has gone I’ll go back to waiting to see how google home/airplay 2 support plays out.
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    jgatie
    Oct 23, 2017 10:35 PM UTC
    Jeez, more "or the bunny gets it" posts. Except the bunny never gets it, much to the disappointment of my bloodlust and hatred of toothy rodents.
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    Contributor I
    Oct 25, 2017 3:00 PM UTC
    I was told on Sonos FB that they ran out of codes, if they never wanted to give it to their costumers then never should have said they will. Sonos is scam, would never recommend it to my friends. :@:@:@
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    chicks
    Oct 26, 2017 11:47 AM UTC
    I was told on Sonos FB that they ran out of codes, if they never wanted to give it to their costumers then never should have said they will. Sonos is scam, would never recommend it to my friends. :@:@:@

    I emailed, waited for 24 hrs, called sales line (they were apparently all out golfing), called support line, talked to an amazingly good tech who wasn’t aware of the offer, but made sure I got a code from sales. Then I got another code from my email, lol.
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    jgatie
    Oct 26, 2017 12:26 PM UTC
    You'd think with Halloween coming up, costumers would be first on the list! 🆒
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    Lyricist I
    Oct 26, 2017 12:37 PM UTC
    called up to get the discount code as I haven't received one and only bought sonas 1 in the summer. Was told there was no codes left and because I hadn't ticked the box for promotional emails I didn't get one. Was just about to but a second speaker for living room and use echo dot but think I'll just wait for Apple homepod instead. shame really.
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    Lyricist II
    Oct 26, 2017 2:08 PM UTC
    1) Sonos can't control what the media publishes. It's not their fault that incorrect info was put out there, stating everyone would get the coupon.
    2) If you're a loyal Sonos customer, missing out on a $25 coupon, which you in no way earned, shouldn't be a big deal. You're really going to boycott an entire company because you didn't get a free coupon that you weren't even entitled to get?
    3) Sonos isn't going to check this thread, see everyone crying, then decide to issue more coupons.

    Just to recap: QUIT YOUR CRYING!
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