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somerandomguy
Contributor I
Oct 18, 2017 6:06 AM UTC
Answered

Amazon Echo Dot Coupon? Did you get one?

Did anyone get an Amazon Echo Dot coupon? My friend told me about it today, but I've had a sonos play 5 since 2012 but I didn't get a coupon. :?
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Oct 18, 2017 5:33 PM UTC
    Hi everyone, if you think you're eligible for the Echo Dot promotion it'd be best to give us a call on our sales line. The team can help check your eligibility and see about getting you a code if you are.

    The general terms of the promotion are here, if you're looking for them.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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    Tindog81
    Tindog81
    Lyricist II
    Oct 19, 2017 7:39 AM UTC
    Facebook messaged Sonos yesterday - they checked my email and sent me a code. Getting it ordered!
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      iliko
      Lyricist I
      Oct 20, 2017 7:55 AM UTC
      Anyone got spare code please?
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      brjest
      Lyricist I
      Oct 20, 2017 8:02 AM UTC
      No, I didn't get mine yet. Checked junk and everything too.
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      opsman
      Lyricist III
      Oct 20, 2017 8:14 AM UTC
      Got mine at 09.11 (UK) on weds! Ordered straight away and got delivered yesterday. Looking forward to fun filled weekend setting it up. One question - How do you get it to select music from your Music Library?
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      bluetone82
      Lyricist I
      Oct 21, 2017 5:48 AM UTC
      I DM'd Sonos yesterday - they are no longer issuing codes. All existing codes can be used by 11:59pm (PT) October 29th or while promotional stocks last.
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      lowmans100
      Lyricist I
      Oct 21, 2017 10:59 AM UTC
      I DM'd Sonos yesterday - they are no longer issuing codes. All existing codes can be used by 11:59pm (PT) October 29th or while promotional stocks last.

      I did the same and got the same response. Shame Sonos allowed the media to print that all existing owners would get a code when that was not true. I never got a promo code sent to me so not much use them telling me all existing codes could be used until 29 October!
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      Cla2653
      Lyricist I
      Oct 21, 2017 12:09 PM UTC
      Hi I had to call to get my voucher code.
      Tried using it this morning to place order but it says that the code is INVALID !!
      Not a happy sonos customer !!
      Please help
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      matt_gez
      Contributor I
      Oct 21, 2017 1:07 PM UTC
      I too have just heard back from Sonos today regarding this promo and have been told the same thing. No more vouchers being issued but existing codes can be used until 29th. Pretty useless advice for someone who has never been sent a code!! Very disappointed!!
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      IanJShaw
      IanJShaw
      Chromatic Producer I
      Oct 21, 2017 2:31 PM UTC
      Yup, same here. 15 separate Sonos devices but somehow I don't qualify for a discount voucher and it's too late for them to issue me with one. I'm normally a huge advocate for Sonos tech and customer service but this "promotion" really leaves a bad taste in my mouth.
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        gilly324
        Contributor I
        Oct 21, 2017 3:34 PM UTC
        Me neither, I have 4 devices and have recommended Sonos to loads of people, all who have had code but not me :(:(:(
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