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Contributor I
October 5, 2017
Answered

Amazon Alexa and Sonos with two systems

  • October 5, 2017
  • 20 replies
  • 1548 views
Is there anything I will have to do to be able to use Alexa with my Sonos systems in two separate homes? I have Echos in both.
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Best answer by MikeV
You would need two Amazon accounts, so each Amazon account can be associated with a different Sonos household and the appropriate Echo Dot device in that household.

Alexa is more than just a Dot in a house. The system is entirely cloud-based... you could even send commands through the Amazon app while you're not at home and it would still work. Since the brains of Alexa aren't on your home network, it doesn't know where it is. It just knows it's on the internet.

20 replies

Lyricist I
December 15, 2017
+1 on not requiring two accounts. The Alexa -> Sonos integration is cloud based. So if I want an Alexa device on network 1 to send a request to Alexa cloud which is forwarded to Sonos cloud which is sent down to sonos device on network 2, I should be able to do that so long as devices on network 1 and network 2 are uniquely addressable.
Contributor I
December 31, 2017
+1 on not requiring 2 accounts. About to send all 3 dots back and switch to google home. This is very frustrating and makes no sense why they would not address this. Is there a way to find out if this is on the roadmap?:(
Lyricist II
January 3, 2018
This is troubling for me to because I use Amazon Prime music and to have two Amazon accounts complicates my simple login to have Amazon Music remember me, etc... Any advice? I want to have my Sonos One system at home, and another at my office. Thanks!
Chris
Lead Maestro
January 3, 2018
You can have your home and office Sonos be the same household ID and therefore Sonos would not know if they were in one location or the other.

If you setup 2 sonos units at home and just take one to second location they will both have the same household IDs. That is what people always did prior to the Sonos controller being able to remember multiple households.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist II
January 3, 2018
Okay so I have two separate rooms at home. I just take a third Sonos One and set it up at home as a third device/location. but then take it to my office and it should work all with the same Amazon account? Isn’t there an issue of there is different WiFi at my work with a different name and login?
Chris
Lead Maestro
January 3, 2018
No that shouldn't matter at all. When you get to work you would need to hook the Sonos One to your router there and then go to settings...advanced....wifi setup to input the new credentials into that speaker.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist II
January 3, 2018
So then I can go from 1 location to another and it will work out with different WiFi credentials? Why is everyone saying one needs tow Amazon accounts?
Chris
Lead Maestro
January 3, 2018
The wifi credentials are remembered by the speakers not the controller. So at some point changing one system and not the other shouldn't matter at all.

I'm not sure why would need two amazon accounts since they both have same home id this way.

From a cloud perspective being both speakers say they are the same home id - if you issued a command Alexa shouldn't have any idea which location you are at.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist II
January 3, 2018
Will try, thanks! So, it will still think I am at the other location so can I have separate locations re weather, traffic? I could not set up a voice profile in traffic in case another voice at home wants their own. That's another problem.
Lyricist I
May 27, 2018
I’m trying to get two Sonos 1 units working in two locations, one at my home, an one at a vacation home.

The first Sonos unit was purchased and set up at my home. Everything works fine with Alexa controlling the unit. I purchased the second unit and set it up while I was at home (to make sure it worked) and then set it up again when I reached my vacation home.

The first one is in “Kitchen” and the second one is in “Living Room.”

The second Sonos unit worked fine with Alexa for one day, then started cutting out and finally is giving me an error of “I don’t understand you, please try later”.

I only have one Amazon account and want to use that single account for both as I’ve signed up for Amazon Music Unlimited.

I’ve tried resetting the second unit to factory settings, re-setting up all voice and music services, re-attaching it to my vacation wifi network, and nothing seems to work.

My diagnostic confirmation number is 1812030302. I’m using either the Mac Sonos controller or IOS controller. No difference.

I assume that resetting to factory settings would have given me a new household ID, allowing me to differentiate the two units by location. Should I set up both units from home so they have the SAME household ID? Then move the second unit to my vacation home? They’ll be on different wifi networks.

I don’t care about local weather at the second location, only accessing my playlists and playing music.

What am I doing wrong? Or more importantly how to I get to this state:

* Sonos One #1 working at home using Alexa to provide music and local information.
* Sonos One #2 working at my vacation home using Alexa on the same Amazon Prime Music Unlimited account to provide music.