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Contributor I
October 5, 2017
Answered

Amazon Alexa and Sonos with two systems

  • October 5, 2017
  • 20 replies
  • 1548 views
Is there anything I will have to do to be able to use Alexa with my Sonos systems in two separate homes? I have Echos in both.
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Best answer by MikeV
You would need two Amazon accounts, so each Amazon account can be associated with a different Sonos household and the appropriate Echo Dot device in that household.

Alexa is more than just a Dot in a house. The system is entirely cloud-based... you could even send commands through the Amazon app while you're not at home and it would still work. Since the brains of Alexa aren't on your home network, it doesn't know where it is. It just knows it's on the internet.

20 replies

Airgetlam
October 5, 2017
Since they're both on separate wifi networks, I don't think you'd have an issue.
Bruce
Airgetlam
October 5, 2017
At least, no more so that you do with your controller app. Do you have issues with that?
Bruce
RobLGAuthor
Contributor I
October 5, 2017
No, that works fine and I don't remember having to do anything to set it up.
Airgetlam
October 5, 2017
Then I think your fine. You'll be talking to a Alexa system on a particular network, that will communicate to the Sonos devices on the same network.
Bruce
Contributor II
October 5, 2017
I have a similar issue. The help site says that you must use separate Amazon accounts for each. When you enable the skill Alexa asks which network you wish to control.

It is a pity that it isn't configured the way the controller works - the controller automatically sees the different networks. I can confirm from my personal experience that the Alexa integration does not work that way.
Lyricist I
October 7, 2017
Mine doesn't work in second house either. Disappointed.
MikeV
MikeVAnswer
October 8, 2017
You would need two Amazon accounts, so each Amazon account can be associated with a different Sonos household and the appropriate Echo Dot device in that household.

Alexa is more than just a Dot in a house. The system is entirely cloud-based... you could even send commands through the Amazon app while you're not at home and it would still work. Since the brains of Alexa aren't on your home network, it doesn't know where it is. It just knows it's on the internet.
The S in IOT stands for Security.
Trending Lyricist I
October 30, 2017
I find it very disappointing that it doesn’t control 2 systems. The Alexa integration with Hue lightening allows control of multiple systems at multiple locations without having 2 different amazon accounts. I don’t see why sonos cannot do it.
Lyricist I
December 7, 2017
Adding my +1 for this feature... having 2 amazon accounts defeats the purpose, all the "smart" devices in both locations are mine, and Alexa has no issues with a multi location setup - I have 2 dots at home, and one in my office, it knows the difference. I also have Hue lights in both, without issue. The PITA is that I have to deregister and reregister every time I want to use Sonos as I can only connect one at a time. Each Sonos player has a unique ID and name in the system, so it would be really nice to have the feature to connect multiple systems.
Lyricist I
December 10, 2017
I have this same issue - why can’t I give permission to alexa to control both my systems? As long as I have different room names I can’t see what the problem is - one Sonos account linked to one amazon account