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exmsde
Contributor I
October 13, 2017

Alexa with Sonos in multiple homes

  • October 13, 2017
  • 24 replies
  • 3736 views
I have two homes with various Sonos devices. I set up the Alexa/Sonos integration in one home, which worked great. But now I'm in the second and want to add the devices in that home. Discover in the Alexa App is not finding them. Is this a supported configuration? If so, what do I need to do to make it work? If not, please add it to the wishlist!
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    rwborree
    Contributor I
    December 28, 2017
    Don't need separate Sonos accounts only separate Amazon accounts.
    ProfJim
    Lyricist I
    January 23, 2018
    I too just discovered this problem. I have multiple houses. All with Sonos throughout. A separate Amazon account for each to be able to use Echo with Sonos. Really?
    maquetglas
    Lyricist II
    April 13, 2018
    Just bought a Sonos One (my tenth unit), and found the same problem. Alexa cannot handle my two locations with Sonos. When I started to enrich with Sonos my holiday home, I couldn’t move my playlists to my new location. Lots of screen captures and manual work. Now this. Sad. Hope they handle it in a new update soon.
    ED1
    Lyricist I
    April 25, 2018
    Does anyone know if this problem exists even if one buys the sonos with alexa integrated? Does one still have to activate the skills and therefore have to have two separate accounts to have it work in two different households?
    Chris
    Chris
    Lead Maestro
    April 25, 2018
    I have one account both houses. My Alexa in the other house I use the same account as my main house. Therefore, the Alexas in the vacation house show in the Alexa app even at home. I can drop in on my Alexas at the other house (nice as I have an Alexa Show at both locations so I can check up on the kitchen or speak to a friend if they are borrowing the house for a weekend).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Jamiensurrey
    Lyricist III
    May 2, 2018
    Has this now been fixed?
    Smilja
    Smilja
    May 2, 2018
    Has this now been fixed?
    It's on Amazon to 'fix' it.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Jamiensurrey
    Lyricist III
    May 2, 2018
    Yes, that's what Sonos told me. I've tweeted Amazon a few times before, but they ignore it...
    Smilja
    Smilja
    May 2, 2018
    Yes, that's what Sonos told me. I've tweeted Amazon a few times before, but they ignore it...
    You can resort to a workaround by creating a second Amazon Account for the second location.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Ken_Griffiths
    Ken_Griffiths
    May 2, 2018
    Surely Sonos and Amazon will not want to fix this issue, as then a user could share an Amazon Account and it’s associated streaming music services on Sonos between family members, friends, neighbours, mates at the pub etc.

    I think Amazon would most probably want its customers to have one music subscription service per Sonos location, rather than a 'one to many' type of relationship.
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