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exmsde
Contributor I
Oct 13, 2017 10:15 PM UTC

Alexa with Sonos in multiple homes

I have two homes with various Sonos devices. I set up the Alexa/Sonos integration in one home, which worked great. But now I'm in the second and want to add the devices in that home. Discover in the Alexa App is not finding them. Is this a supported configuration? If so, what do I need to do to make it work? If not, please add it to the wishlist!
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    24 replies

    stumarg
    Lyricist I
    Oct 13, 2017 10:28 PM UTC
    I just had this same issue today. Unfortunately, this only works at one location at a time. I even have the same WiFi network ssid and login at both locations. You need to disable the skill, then re-enable the skill and rediscover the speakers.
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    exmsdeAuthor
    Contributor I
    Oct 14, 2017 12:50 AM UTC
    Thanks. Hopefully they'll enable multi-location at some point soon.
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    glennsonos
    Contributor I
    Oct 14, 2017 7:14 PM UTC
    same problem. One work-around I saw somewhere was getting a second Amazon account and switcing to that account for the second house, but that obviously isn't ideal. All my other devices (lights, thermostats, etc.), regardless of which house they are in, appear as Alexa devices and work fine, so it seems like its Sonos specific.
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    Ninja taxi
    Trending Lyricist I
    Oct 26, 2017 6:28 PM UTC
    I just ran into the same issue. Really disappointed. I don’t want to have to switch account as we quite often have family members at both locations. Hope they fix it.
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    JohnMat
    Lyricist I
    Oct 28, 2017 12:18 AM UTC
    Ugh, hit this issue too. Hoping this gets fixed as separately having Sonos in multiple homes, and Alex in multiple homes, works just fine.
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    controlav
    controlav
    Lead Maestro
    Oct 28, 2017 2:40 AM UTC
    This is a hard problem, I can tell you, if you use the same Amazon account in both locations. My Skill still cannot support this configuration without me manually editing the underlying database every time the customer switches homes.

    Suggest using a second Amazon account in the meantime.
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Jamiensurrey
    Lyricist III
    Nov 11, 2017 1:37 PM UTC
    Have the same issue - hopefully this will be fixed soon
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    KleyP
    Lyricist I
    Dec 2, 2017 8:54 PM UTC
    Same issue please fix
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    UKMedia
    UKMedia
    Dec 3, 2017 7:53 AM UTC
    Correct Sonos don't currently support multi locations with the same account. The recommended approach is to create two separate Sonos accounts (Consider them location rather than person specific) and link them to different Amazon accounts.
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    Remember: Sometimes Red Wine helps :)
    RonaldAK
    Lyricist I
    Dec 9, 2017 12:56 AM UTC
    Same Issue! Some speakers at home, some at work. I really don't want to juggle accounts.
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