Contributor I

Alexa Volume Steps Too Large

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Hello Sonos friends,
Does anyone else feel that the volume steps via Alexa are too large?

This is a problem for me, especially at the lower volume steps. Level 1 is barely audible, while level 2 is too loud for background listening in my apartment. I don’t ever even get above level 5 or so, even when I want the music “loud”. I’m constantly having to walk over to the Sonos One and tap the volume controls, something I never had to do with the regular Echo.

Clearly the Sonos One just has a huge volume range, while Alexa only has a 1-10 scale. I just wish more of the range was centered on quieter volume steps.

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Edward R

Retired Sonos Staff

Hi, Vano. Welcome to the community. This is valuable feedback and I have heard chatter about it elsewhere from customers on different platforms. It is something we are looking into but do not yet have a time-frame for resolution. We will keep you posted. Please let me know if you have any further questions.

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Try searching our articles for help with your question: https://www.sonos.com/en/support

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MartW

Lyricist III

I would like a volume around 1.5 in my bedroom. You have finer control within the app though, but it would be nice if there was a bit more control with the voice perhaps.

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VanoAuthor

Contributor I

Thanks Edward! Excited to hear this is on the team’s radar. 🙂

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sockdragon

Lyricist I

This drives me crazy, even worse if you have multiple speakers and sub. Volume 1 still requires me to find my phone and reduce the volume to set it to a reasonable background level for dinner. Anything after 4 is too loud for Alexa to work without yelling anyway, so it's a bit pointless.

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Cantello

Avid Contributor I

Same here. In the living room, when I just want to play radio as background music, even volume 1 is too much sometimes (2x Play:1, Playbar & Sub as a group) and if I accidentally set the volume to 5+, im likely to be deaf afterwards... :-)

More fine-grained volume control is needed.

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deanw

Lyricist I

Want to add my vote for this. Alexa is a bit too loud for use in my apartment.

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Master T

Prodigy I

You can use an Alexa command to trigger an IFTTT recipe and set the volume anywhere between 0 and 100.

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Tangram11

Lyricist I

+1. In our apartment, 5 is loud and anything higher is deafening. Whereas 2 is often a bit louder than we want for casual listening and 1 is too silent. It would better if volume control was stepped from 0-100 so we could say "Alexa, volume 15" to set between what is currently between Volume 1 and Volume 2.

Following on from this line of thinking in addition to setting volume by a specific numberin the 0-100 range, it would be great to be able to say:
"Alexa, a bit louder" - increase by 1
"Alexa, louder" - increase by 5
"Alexa, a lot louder" increase by 10 (or 15, or 20 - nice if it was user configurable).

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Cantello

Avid Contributor I

Following on from this line of thinking in addition to setting volume by a specific numberin the 0-100 range, it would be great to be able to say:
"Alexa, a bit louder" - increase by 1
"Alexa, louder" - increase by 5
"Alexa, a lot louder" increase by 10 (or 15, or 20 - nice if it was user configurable).

Excellent idea!

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Master T

Prodigy I

Since Amazon uses the 0-10 step volume range for Alexa, it is most likely up to them, not Sonos, to implement such a change to the voice service. As much as I'd like to see that change, it doesn' seem likely to happen soon, if ever. For now, use Alexa (or Google Assistant) in combination with IFTTT for more granular control. For SmartThings users, various routines and/or smartapps such as webCore can provide very sophisticated automated volume and playback control.

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