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Contributor I
Jan 17, 2018 10:04 PM UTC

Alexa Volume Steps Too Large

Hello Sonos friends,
Does anyone else feel that the volume steps via Alexa are too large?

This is a problem for me, especially at the lower volume steps. Level 1 is barely audible, while level 2 is too loud for background listening in my apartment. I don’t ever even get above level 5 or so, even when I want the music “loud”. I’m constantly having to walk over to the Sonos One and tap the volume controls, something I never had to do with the regular Echo.

Clearly the Sonos One just has a huge volume range, while Alexa only has a 1-10 scale. I just wish more of the range was centered on quieter volume steps.
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13 replies

Contributor I
Jan 22, 2019 8:16 PM UTC
I agree here major issue
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Lyricist I
Jul 5, 2019 6:16 PM UTC
I know this is an old thread, but if anyone's still experiencing this issue - try setting the Volume Limit for the room to a lower %. The Alexa 1-10 scale should adjust accordingly, with 10 being the maximum of the limit.
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Lyricist II
Aug 19, 2019 7:01 PM UTC
I know this is an old thread, but if anyone's still experiencing this issue - try setting the Volume Limit for the room to a lower %. The Alexa 1-10 scale should adjust accordingly, with 10 being the maximum of the limit.

Thank you! It didn’t occur to me that the max volume was a scalar and not a cutoff. This works brilliantly to give me much more range of reasonable volume when using Alexa to control Sonos. I put mine all the way down to 30% and now a volume of 5 is a nice middle ground.
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