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Contributor I
January 9, 2018

Alexa voice volume compared to music volume.

  • January 9, 2018
  • 21 replies
  • 8608 views
Hello everyone. I have two Play 1's and a new Sonos one I got for christmas. Here is my setup. I have the two Play 1's setup in my living room and the Sonos one setup in my kitchen for Alexa & music. Both rooms are beside each other so it's nice to have a surround sound like music on the main floor of the house.

Using the Sonos app I can control the volume of the music in either room and I've also created a group to have the music streaming on all three speakers at the same time and can control the volume as a group which is great.

Here is my suggestion for a feature I would like. I would like to be able to control the volume of Alexa's voice. For example if we have low music playing in the back ground and you ask Alexa something you can barely hear her. If the volume is say mid level you can hear her anywhere in the room. So when were done listening to low level music I turn the volume up for the kitchen so that if we need anything from Alexa we can hear her properly. The only downside of turning up the kitchen speaker is that if we start to stream music again it will come blaring out loud in the kitchen.

If we can control the volume by individual speaker or room in the app or group. Can we get a separate volume control for Alexa? That would be a nice feature. Who agrees with me?
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21 replies

missyagogo
Avid Contributor I
November 2, 2019

I haven’t noticed this problem until the last Sonos software update. Now it is very noticeable that Alexa responses to my commands  on my Sonos Ones and Beam are much louder than my TV volume. 

 

 It is really annoying. I use Alexa quite frequently, and this is unacceptable. 

 

I can’t believe this has been an issue for over a year and has not been addressed.