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Contributor I
January 9, 2018

Alexa voice volume compared to music volume.

  • January 9, 2018
  • 21 replies
  • 8608 views
Hello everyone. I have two Play 1's and a new Sonos one I got for christmas. Here is my setup. I have the two Play 1's setup in my living room and the Sonos one setup in my kitchen for Alexa & music. Both rooms are beside each other so it's nice to have a surround sound like music on the main floor of the house.

Using the Sonos app I can control the volume of the music in either room and I've also created a group to have the music streaming on all three speakers at the same time and can control the volume as a group which is great.

Here is my suggestion for a feature I would like. I would like to be able to control the volume of Alexa's voice. For example if we have low music playing in the back ground and you ask Alexa something you can barely hear her. If the volume is say mid level you can hear her anywhere in the room. So when were done listening to low level music I turn the volume up for the kitchen so that if we need anything from Alexa we can hear her properly. The only downside of turning up the kitchen speaker is that if we start to stream music again it will come blaring out loud in the kitchen.

If we can control the volume by individual speaker or room in the app or group. Can we get a separate volume control for Alexa? That would be a nice feature. Who agrees with me?
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21 replies

inopinatus
Prominent Collaborator I
May 24, 2018
Strongly agree. I *always* want Alexa's voice volume to be a certain fixed level, and this is so whether I'm playing quiet background muzak or bone-shaking metal.

More precisely I want Alexa's voice to be just enough to be clearly heard whatever the background noise level, because my kitchen's extractor fan is sometimes loud. But I'd be satisfied with simply independent levels for voice assistant and music.
uncooked meat prior to state vector collapse
Lyricist III
June 14, 2018
Add another new Sonos One user with two speakers to the people that hate not having the capability to change the volume of the Alexa volume. I too cannot use the speaker with Alexa in the bedroom since it will wake my wife.

This is a much needed change!! I will look into the Echo Dot recommendation but we should not have to purchase a separate Echo Dot as a work around.

We really need this change and really appreciate Sonos listening to the user base and making the change for us!
Contributor I
July 1, 2018
So, I've searched everywhere for an answer to my volume issue. I have a Sonos Playbar, two Sonos Play 1 surrounds, and a Sonos Sub. When watching TV I set the volume to a good level and life is good. The Playbar is connected to the TV via optical. When I turn the TV off and use the Alexa voice skill to play music on the same Sonos system, it starts out LOUD. If I set the volume level via "Alexa, volume 2 on the bedroom sonos", it is still pretty darned LOUD. If I set the Volume level to 1 using the Alexa command, it's way too soft. Volume level 5 and above are rock concert sound levels that endanger the sheetrock. If I use the Sonos app, I have plenty of volume granularity and I can set to the perfect level. Is there any way to adjust the HUGE range between what Alexa thinks is Sonos volume level one and Sonos Volume level 2??
Lyricist I
January 21, 2019
Yes absolute need for these features. Separate volume for Alexa voice and more incremental volume control for the Alexa volumes 1, 2 and 3 range.
Contributor I
January 22, 2019
There are similar discussions on the Amazon Echo forums regarding separate controls for voice vs music, plus Alexa volume 1 does not correspond to the lowest volume on the Sonos speaker, but around 10% (based on the Sonos volume slider). I'd love to see an Alexa volume of 1 that is lower, as even 1 is too loud to use at night. If I use the speaker buttons or app volume slider I can get a lower music volume, however the Alexa voice still jumps in at volume 1 ie significantly louder. A separate controller for Alexa voice with more that 10 levels, starting below 10% volume would be good.
Stwilliams
Avid Contributor III
May 16, 2019
I agree. This is the biggest nuisance of the Alexa Sonos integration.
The volume of the assistant is disproportionate to the volume of the TV and music. A separate volume control for the assistant voice is an unfortunate omission from the Sonos implementation.
Lyricist I
July 14, 2019
It would also be great if the voice assistant response could come through all Sonos devices.
Contributor I
September 16, 2019
It's more than 2 years now that Sonos doesn't fix this issue. I sold my playbar and hold only two Sonos One
Trending Lyricist III
September 19, 2019
As much needed this feature is I believe it'll never happen, if it was possible it'd be done by now.
Lyricist I
September 26, 2019
Does anyone know if Google Assistant experiences this same volume issue?