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Contributor I
January 9, 2018

Alexa voice volume compared to music volume.

  • January 9, 2018
  • 21 replies
  • 8608 views
Hello everyone. I have two Play 1's and a new Sonos one I got for christmas. Here is my setup. I have the two Play 1's setup in my living room and the Sonos one setup in my kitchen for Alexa & music. Both rooms are beside each other so it's nice to have a surround sound like music on the main floor of the house.

Using the Sonos app I can control the volume of the music in either room and I've also created a group to have the music streaming on all three speakers at the same time and can control the volume as a group which is great.

Here is my suggestion for a feature I would like. I would like to be able to control the volume of Alexa's voice. For example if we have low music playing in the back ground and you ask Alexa something you can barely hear her. If the volume is say mid level you can hear her anywhere in the room. So when were done listening to low level music I turn the volume up for the kitchen so that if we need anything from Alexa we can hear her properly. The only downside of turning up the kitchen speaker is that if we start to stream music again it will come blaring out loud in the kitchen.

If we can control the volume by individual speaker or room in the app or group. Can we get a separate volume control for Alexa? That would be a nice feature. Who agrees with me?
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21 replies

Edward R
Retired Sonos Staff
January 10, 2018
Hi, NeoJuice. Welcome to the community and thanks for your post. This is something we hope to introduce with time, though we do not have a concrete time-frame as to when, just yet. I can definitely see the benefit of this and I'm sure many others would agree. Please let us know if you have any further questions.
Try searching our articles for help with your question: https://www.sonos.com/en/support
AjTrek1
January 10, 2018
Great suggestion..NeoJuice

Since Edward R has said the capability has no time frame for introduction there is an alternative solution; but it negates the reason you purchased the Sonos One. Using this suggestion depends upon how great your need is to resolve your issue. Here it is...

Turn off or Mute the microphone for Alexa on the Sonos One.
Purchase an Echo Dot ($49 USD)
Follow the video in the link below to integrate the Echo Dot with your Sonos system

Cheers and Good Luck!

https://sonos.custhelp.com/app/answers/detail/a_id/4158/
Together Everyone Achieves More = T.E.A.M.
Trending Lyricist I
January 27, 2018
I agree. Alexa volume and Music volume should be independent of each other. If you regularly have your speaker on volume 5 and above and then you command Alexa, she's too loud
Contributor I
February 18, 2018
I agree. This is the biggest nuisance of the Alexa Sonos integration.
Lyricist I
February 23, 2018
Agreed. The default voice volume should be lower until there’s a separate setting
Trending Lyricist I
March 5, 2018
Alexa is TOO DAMN LOUD
Contributor I
March 12, 2018
Totally agree. I listen to loud music and would welcome the ability to Fix Alexa's voice at volume two or any level I choose. As really annoying she is always too loud unless I turn the music ĺevel to 2 before saying "Alexa"
Prominent Collaborator I
March 20, 2018
Even at minimum volume Alexa's voice is way too loud. In fact, I can mute the music on the Sonos One and Alexa's voice is still shouting at me. We have the Sonos One in our ensuite and I can't use Alexa in the morning because she would wake my wife. This is a terrible oversight - please fix it!
Lyricist I
April 14, 2018
Very welcome feature
Chris
Lead Maestro
April 14, 2018
Yea there is a long request thread on - the volumes need to be independently controllable (and the Alexa ready tone needs to be able to be turned off). Hopefully as the skill gets out of beta some of these items will be covered.
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