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Contributor I
Oct 5, 2017 1:35 AM UTC
Answered

Alexa - sonos Setup

I have successfully logged in and linked both my Amazon account and Sonos account, added the Sonos skill to Alexa. Aleax wont discover any of my Sonos speakers .. just says there has been an error discovering your devices
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Gordon HAnswer
Trending Lyricist I
Oct 5, 2017 6:55 PM UTC
Update! Got it working, disabled the Sonos skill and then reconnected and then asked Alexa to discover devices and she found all my speakers.

11 replies

Lyricist I
Oct 5, 2017 3:21 AM UTC
Same problem here.:(
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Trending Lyricist I
Oct 5, 2017 6:40 PM UTC
Me too!!:(
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Gordon HAnswer
Trending Lyricist I
Oct 5, 2017 6:55 PM UTC
Update! Got it working, disabled the Sonos skill and then reconnected and then asked Alexa to discover devices and she found all my speakers.
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Lyricist I
Oct 7, 2017 5:17 PM UTC
Disabled, then reconnected. Still does not discover my Sonos devices.
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Lyricist II
Oct 13, 2017 5:58 PM UTC
same problem. disabled & reconnected -- still does not discover devices
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Lyricist I
Oct 14, 2017 5:09 AM UTC
Do you need an alexa hardware device or should device discovery work fine with only the Alexa App (Android Phone)? I do not have any Alexa branded devices yet.
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Lyricist I
Oct 14, 2017 5:46 PM UTC
Try saying discover devices rather than press the button. Worked for me
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Lyricist I
Oct 16, 2017 8:50 PM UTC
I got mine to work. I didn't have my Echo setup correctly in the Alexa App on my phone. Go to Alexa App, Click on the 4 little lines upper left hand corner, Settings. Mine just showed My Name Amazon Apps. You should see your Amazon Device here. If you do not then click on Set Up New Device. So mine was not set up correctly on my wifi. Give it a try! Working now.
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Lyricist III
Oct 20, 2017 1:23 PM UTC
Try saying discover devices rather than press the button. Worked for me

Thank you!! That fixed my issue!
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Lyricist II
Oct 23, 2017 9:07 PM UTC
I got mine to work. I didn't have my Echo setup correctly in the Alexa App on my phone. Go to Alexa App, Click on the 4 little lines upper left hand corner, Settings. Mine just showed My Name Amazon Apps. You should see your Amazon Device here. If you do not then click on Set Up New Device. So mine was not set up correctly on my wifi. Give it a try! Working now.
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