Alexa Skill will not login to api.sonos

Yes, I'm having a similar issue.. just bought my first sonos (Sonos One) and when I go to the add amazon Alexa in voice control section the first requirement to log into Amazon account it immediately says problem adding Alexa and there's no way around it.. Sonos needs to get on top of their woopdy doo if they want to grow the business. Speakers are seriously great but the user experience with setting up functions is out of control! I'm also an investor and I'm now reconsidering that investment. I'm 28 years old and generally very capable when it comes to using tech like this. If I'm having these sort of problems I can't imagine what my parents or other tech-challenged individuals are going through... My assumption would be they are returning these things as quickly as they bought them. COMMON SONOS STEP UP YOUR GAME

haha YES, that's exactly what I'm going through.. Any luck?

Also, noticed I don't have 'My Sonos Account' in my sonos app 'more' tab

No luck yet! I've almost chucked my iPhone across the room a couple of times. I just have account settings and it says I'm logged in. What a joke. I certainly hope this is a service issue on Sonos' end and will be resolved soon. I'll be happy when it's resolved but super annoyed because I wasted so much time trying to figure it out.

I'm right there with you... I'll post an update if I can figure it out!

Add me to the list ...receiving the same screen message as fallsilent19 when trying to enable the Alexa Sonos skill.

I just bought a 2 pack of play one's at costco today to use as surrounds. I have a beam i ordered still in transit. Decided to test out the play ones and went to add the alexa app skill. Same exact thing. Says need to add speakers to email. I also don't have a "sonos account" button under More>Settings>...

Is this a new thing starting today or is this just the way the sonos system is with Alexa? Will it solve my problems to receive the beam and use the built in alexa vs trying to hook up the play one's to my existing smart home (1 echo and 3 echo dot's)?

Sounds like i'm in good company and only bothered adding to the list because the more people that post they're having a problem, perhaps the quicker we'll see a solution??

I think the problem started today. There was a power outage at my house this afternoon and when the power came back on my Alexa voice commands wouldn’t work with Sonos but worked with all other smart home devices. So I decided to do a hard reset on my beam and Sonos One to start over. That’s where all the issues began. So everything was working fine yesterday but not today. I hope they figure it out soon.

Thanks, I’ll be watching this thread!