Alexa overly sensitive on the Sonos One

Same issue here too- constantly beeping at random noises and then when I actually try to say Alexa it doesn't hear me 😕

Same issue here. We’re getting interrupted in about 40% of the convos within 20 feet of a sonos one even though we’re never saying the wake word. Would love a software fix, sonos!

Same story here. Sounds from TV and YouTube constantly make the One go bloing, with basically any word that contains "x" in it. Meanwhile, I have to use quite a sternly loud voice in order for it to recognise a legitimate wake word.

Clearly the detection here is using different software than the Echo Dot. Desperately looking for a fix, because I'm reporting my History for unexpected wakes almost on a daily basis.

As many people as possible need to email Sonos directly about this as they are not currently taking it seriously as an issue due to very few people bringing it to their attention.

As many people as possible need to email Sonos directly about this as they are not currently taking it seriously as an issue due to very few people bringing it to their attention.Emails to Sonos sounds like a good idea, but you'd think they'd be reading these forums, and perhaps looking at the return rate for Sonos Ones compared to their other speakers.

Same problem. Every time my wife talks Alexa chimes in. Even from 10 ft away it will chime 3-4 times during a short conversation. It is super annoying as the music cuts out constantly when Alexa picks up. My sister was over recently and it did the same when she talked. It happens more with female voices. If this doesn't improve soon I will be returning my set of Ones, with all its other short comings its just not worth it.

Same here Durning any conversation the one chimes every few minutes. Not while playing music though

I called Sonos about this issue as it persist. The technician went through a number of steps with me to see if it could be resolved but in the end, he said there was nothing they could do from their end and hopefully future updates would resolve it or moving the speaker to a different part of the room.

Not particularly helpful and he also mentioned that there were no plans to have additional wake words that he knew of.

Now considering sending the speaker back as I've had to turn Alexa off when we have people over and what's the point in having the One if you are forced to turn Alexa off?

Also having this issue. It activated several times a day, even when no one is talking.

Same here. Just got my first Sonos ever and they beep beep beep. Ridiculous. Can we connect the Amazon Dot to the Sonos One and just turn off the Sonos mic and use the Amazon Dot?