Answered
alexa not working on Beam after new router install
New router fitted and can't get alexa on sound bar
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Hi
Did you change your new router wi-fi name and password to match your old router (recommended)? Or follow the article: https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.