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Contributor I
Aug 31, 2023 6:28 AM UTC
Answered

alexa not working on Beam after new router install

New router fitted and can't get alexa on sound bar

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UKMedia
UKMediaAnswer
Aug 31, 2023 11:57 AM UTC

Hi

Did you change your new router wi-fi name and password to match your old router (recommended)?  Or follow the article: https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

Remember: Sometimes Red Wine helps :)

1 reply

UKMedia
UKMediaAnswer
Aug 31, 2023 11:57 AM UTC

Hi

Did you change your new router wi-fi name and password to match your old router (recommended)?  Or follow the article: https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

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Remember: Sometimes Red Wine helps :)