alexa not playing any music and bbc on sonos 1

Forum|Forum|3 years ago
November 22, 2022
11 replies
217 views

Can anyone help with this issue - on Sonos 1, I have installed Alexa and enabled the skills via alexa - but no BBC station will pay after the initial “BBC sounds” announcement…. I have installed……deleted, re enables, … rebooted and disabled and then re enabled the skill but to no avail…… and also……. Alexa won’t play any music at all ……..any help or assistance would be greatly appreciated…….

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Best answer by Corry P

Hi @Christopher10

Welcome to the Sonos Community!

Have you added BBC Sounds as a service to Sonos? You will need to.

How to add a music service to Sonos

I hope this helps.