Skip to main content
Contributor I
October 19, 2017

Alexa lowering volume

  • October 19, 2017
  • 58 replies
  • 92339 views
How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    58 replies

    jgatie
    October 19, 2017
    There is no facility to eliminate the ducking feature at this time, but Sonos is aware of the issue and are working on it. The Sonos Alexa skill is a beta at this time and will be evolving in the coming weeks as both Sonos and Amazon incorporate new features.
    CallyAuthor
    Contributor I
    October 19, 2017
    Thankyou, I had to disable the skill as was driving me mad.
    Contributor I
    October 19, 2017
    I had to disable the skill as was driving me mad.
    I absolutely agree, this was bugging me too. As a temporary solution, I am planning to "forget" those SONOS speakers that are not in the proximity of Echo Dot. This way I cannot control speakers in the other end of the house, yes. But at least the news stories I'm playing in the bedroom won't be going in and out while my kid is playing with Alexa in the kitchen. Great for beta, but I hope lots of fixes are coming soon.
    Chris
    Lead Maestro
    October 20, 2017
    sonoslover.... I hadn't thought about deleting Sonos units from the Alexa app that I don't want to voice control. That will solve one of my major issues with having enabled. Thanks!
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    October 22, 2017
    I did make alexa “forget “ the other sonos speakers other than the one I want alexa to control. Still the same problem though, keeps lowering volume on my other devices.
    jTemplar
    Collaborator II
    October 22, 2017
    Although you can instruct Alexa to forget other Sonos speakers she will keep adding them back unless you disable the Sonos skill completely.
    Contributor I
    October 22, 2017
    You’re right actually. Something they definitely need to fix in my opinion. My daughter talks to her bedroom Alexa all the time which makes it impossible to listen to music through sonos elsewhere in the house.
    jTemplar
    Collaborator II
    October 22, 2017
    See https://en.community.sonos.com/amazon-alexa-and-sonos-229102/amazon-dot-and-play-5-line-in-going-quiet-when-replying-from-alexa-6791469/index1.html
    Contributor I
    November 2, 2017
    Correct, if you "forget" the speaker but it's still grouped with other speakers in the house, alexa will find it again and automatically add it to devices. Forgetting the speakers in Dot will only work if you do not group them in Sonos. Basically, treat the speaker(s) that are next to Dot (and therefore should benefit from ducking feature) as separate speakers that are controlled by Dot and don't group them with others in Sonos. Less than ideal, I know... but hopefully a temporary solution until Sonos skill gets better.
    Avid Contributor I
    November 4, 2017
    As a Sonos customer that has every room in my 5 bedroom house (including the laundry room and garage workshop but not yet bathrooms) outfitted with a Sonos Player abs an Amazon Echo of some sort, I was eagerly awaiting the Sonos Alexa skill. Imagine my tremendous disappointment with the poor integration that Sonos has done with Alexa. No support for grouping, no support for Spotify, no support for local music server control, and, perhaps the killer for me, the ridiculous ducking implementation that causes EVERY
    Sonos Player to duck when ANY Echo is used. Did no one at Sonos test with anything but a single Sonos Player and a single Echo in the same room? The skill is so far from the very high quality of Sonos technology in general that I have to wonder what’s going on over there. Please don’t tell me “this is beta”. Sonos did beta already and they are a year late on Alexa integration.