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Contributor I
January 26, 2018

Alexa in australia

  • January 26, 2018
  • 51 replies
  • 6519 views
I have a sonos one that I have been using with Alexa but now that the service is starting in Australia my account has been migrated and I have lost all my skills in order to get them back I need to set the language to English Australia thesis need o be bone in the sonnos app do you know when voice services will be made available in Australia so I can change the setting
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    51 replies

    jgatie
    February 1, 2018
    Considering that Sonos have been saying for months that Alexa will be available soon, the Sonos One has gone on sale in Australia and that Amazon Alexa launched yesterday in Australia, it's pretty bad form that Sonos suddenly announce on the same day as the Alexa launch that it won't be available until "...later this year...". A lot of people have bought the Sonos One to be ready. Not a good way to treat your loyal customers.



    Hi guys, I don't have a specific date to share, beyond the new timeline for Alexa support. But I do want to clarify that we're talking Fall in Australia (which is generally between March and May), not Fall for the US(roughly September through November).
    Lyricist II
    February 4, 2018
    After Receiving the news that it could be May before we receive official support I ordered 3 homepods that will arrive Friday the 9th. I'm tired of waiting. Anyone in WA want a good deal on 3 Sonos Speakers? A Play one, a One and the Sonos Bar All bought in 2017 when I updated my Sonos stuff. Tech is more about when. Could you Apple people get excited about an iPhone 6s? I did back in the day but no one would now. Sonos is dragging their feet when the Google Home Max and Apple HomePod sounds awesome and is available now, this week. I think the "Available this Fall in Australia" is the straw that broke Sonos' back for me. Especially when the competitors were ready in the Summer...
    Lyricist I
    February 5, 2018
    Buy Google Home mini. It works fine with Sonos in Australia
    Lyricist I
    February 5, 2018
    Buy Google Home mini. It works fine with Broadlink Pro IR and RF signals as well as Sonos. Alexa Australia doesn't work with either..
    Lyricist II
    February 5, 2018
    I love my Sonos speakers but didn't opt to get the new One. I am very happy with the existing Play:1 speakers. I received my Echo today and was very much looking forward to linking Alexa to the sonos to control them. Very disappointed that this is not available for release. I'm obviously am going to have to wait but not happy Jan.
    Lyricist I
    February 6, 2018
    This really got me mad.

    I bought a Sonos One to get Alexa functionality. This is my first entry into the Sonos eco-system. Now I only found out after the speaker is setup that there is no Alexa functionality in Australia until somebody gets around to making it work, especially bad is the fact that Sonos cant tell the consumer even a date of when they will get it to work. Who in the hell at Sonos screwed up so badly that they are selling a product into a market that does not do what is promised in the marketing material? Heard of consumer laws?

    I’d call it false advertising to call the Sonos One a smart speaker.... when the smarts do not work. At least Sonos could have put a sticker on the box that the smart functionality will not work until some time in the future.

    I thought I was buying a completed product. Instead I unwittingly bought into a Sonos Kickstarter campaign in a box.

    If I was running this Australian Sonos business model. I could start selling a product, send out empty boxes with an IOU to my customer that as soon as I develop the product I’ll get one right out to them, promise, enjoy the box in the mean time. What could go wrong?
    Lyricist I
    February 6, 2018
    Why disable our ability to use the functionality that we have used for some time without any date to transition it. If this was considered minimum viable for the market then I'm not sure you assessed correctly. Can you explain to the people waiting what exactly is involved in enabling this - it is hard to understand what could be required beyond configuring it and testing it?
    Lyricist I
    February 7, 2018
    I might not be understanding this correctly. But I have a Sonos One at home with alexa voice service enabled. There's a workaround that i'm using involving updating my alexa and sonos account to use a US address/location. Everything seems to work; from using it to control spotify to asking alexa about the weather.

    So without sonos officially supporting voice/alexa in australia, what else am i missing out?
    Lyricist I
    February 9, 2018
    I might not be understanding this correctly. But I have a Sonos One at home with alexa voice service enabled. There's a workaround that i'm using involving updating my alexa and sonos account to use a US address/location. Everything seems to work; from using it to control spotify to asking alexa about the weather.

    So without sonos officially supporting voice/alexa in australia, what else am i missing out?


    The irony is that the link works in the USA but has been switched off for Australia. I'm willing to consider a work around but, will the Au services still work with a USA setup? i.e., local weather, Hoyt's times etc. Thanks
    Lyricist I
    February 9, 2018
    Hi all. I’m another unhappy Sonos One owner who had a very nice setup working that no longer does. I had Alexa working with Spotify and it was fantastic until Sonos decided to switch everything off! After some playing around I have managed to get some basic Alexa functionality back but can no longer connect to Spotify which is about 99% of what I want to do. My family just loved using Alexa to choose songs and it feels like the whole house has gone quiet since they killed Alexa.
    If anyone has a workaround to get Alexa and Spotify back could they please post something on Whirlpool. I suspect posting it here will get it deleted fairly promptly.