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Darroch
Contributor I
January 24, 2023
Answered

Alexa echo no longer playing BBC sounds to Sonos Five

  • January 24, 2023
  • 14 replies
  • 543 views

I’m getting really frustrated with my Echo no longer playing BBC sounds on the Sonos Five. I’ve tried everything from disabling BBC sounds skill on Alexa app as well as Sonos, removing the group, what the voice command is to play music on the Five.

The strange thing is Spotify plays on the Five from echo.

Does anyone know how to fix this?

 

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Best answer by Ken_Griffiths

@Darroch,

Try using an Alexa ‘enabled’ group for music instead and set the echo device as the controller for the group and put the ‘Five’ in the speakers section and middle section of the Group for ‘audio ducking’ purposes. See attached ‘example’ screenshot from the Amazon Alexa App.

14 replies

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DarrochAuthor
Contributor I
January 24, 2023

@Darroch,

Try using an Alexa ‘enabled’ group for music instead and set the echo device as the controller for the group and put the ‘Five’ in the speakers section and middle section of the Group for ‘audio ducking’ purposes. See attached ‘example’ screenshot from the Amazon Alexa App.

Thanks, just went through that on desktop which has linked them. Previously it wasn’t showing both as being ticked. I also disabled bbc sounds skill and re-enabled.

I can now get BBC radio on Sonos but the command is now different. Previously I would say “radio 2” and it automatically play on the Five but now I have to say “BBC sounds” then the radio station. Maybe this has been updated and unsure if it was related to my updates?

 

John B
January 24, 2023

IF I say "Alexa, play Radio 2" the Echo Dot replies "Playing BBC Radio 2", then says "BBC Sounds". BBC Radio 2 then plays on my Sonos Play:5, as required. 

It has been like that for quite a long time. I have not noticed any change.

Ken_Griffiths
Ken_Griffiths
January 24, 2023

IF I say "Alexa, play Radio 2" the Echo Dot replies "Playing BBC Radio 2", then says "BBC Sounds". BBC Radio 2 then plays on my Sonos Play:5, as required. 

It has been like that for quite a long time. I have not noticed any change.

Yes, this is what I am seeing/hearing too. I don’t think it has changed either.

DarrochAuthor
Contributor I
January 26, 2023

Just an FYI - this has resolved itself by doing all of above.

 

thanks everyone!

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