Alexa Drop-In on Sonos One

Really I wasn't aware that it was whining by stating a simple fact. Had Sonos had the decency in the first place to advertise the Sonos One with LIMITED Alexa integration then there would probably not be so many posts across the internet complaining about the issue. False advertising in my book is something I feel able to complain about having spent a lot of money on something without it being deemed as "whining".

I’m always amazed at people who refuse to listen to simple facts. Amazon doesn’t allow this feature on devices other than their own. Go whine at Amazon!
I am always amazed that some people will defend Sonos come what may and become aggressive with anyone who is not a Sonos evangelist!

Yes, it looks like Amazon have withheld this feature and have stopped Sonos implementing it. But Sonos should have made it clear in their advertising what the Sonos One could and could not do.

It is perfectly fair for Sonos One purchasers to express their disappoint at being mislead. It is also reasonable to advise them to reach out to Amazon on this issue. But it is not reasonable to flame them.

Just my opinion, YMMV.

Really I wasn't aware that it was whining by stating a simple fact. Had Sonos had the decency in the first place to advertise the Sonos One with LIMITED Alexa integration then there would probably not be so many posts across the internet complaining about the issue. False advertising in my book is something I feel able to complain about having spent a lot of money on something without it being deemed as "whining".

Sonos cannot be responsible for your assumptions. It's just that simple. Below is the link where Sonos says what you can with Alexa:

https://www.sonos.com/en-us/alexa-on-sonos

If you go view the product on Amazon, it even says not all Alexa commands work.

No where does it say that you can do drop in's or sync with other non-sonos alexa devices. It does not promise that you can do everything you can do with an echo. Although it certainly has been done before, a company is not required to advertise all the things that a product doesn't do. I understand why assumptions are made, and the resulting disappointment when assumptions aren't met. I just can't see how you can call that false advertising.

I have little doubt that Sonos (and other companies with Alexa enabled devices) discussed how they would communicate this issue with their legal and advertising department. I suppose I would prefer companies try and anticipate assumptions made about product features, but it typically isn't good advertising to tell customers all the things your product can't do.

It's just my opinion, but given the massive volume of products available today, and the equally massive availability of information about these products, the ability to ask questions about products...why not take the time to research? I get that you may not even know what questions to even ask, but you'll often find answers to questions I didn't even think to ask rather quickly.