Alexa - Device is offline

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When I ask Alexa to play a song it says that device is offline but I can play songs using the Spotify app

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UKMediaAnswer

Power down your device for 1-2 mins and then after it boots, check your device again. (Offline means the device is not connected to the Alexa servers)

Remember: Sometimes Red Wine helps :)

UKMediaAnswer

Power down your device for 1-2 mins and then after it boots, check your device again. (Offline means the device is not connected to the Alexa servers)

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Remember: Sometimes Red Wine helps :)

A

Alisondean277Author

Contributor I

Thank you that worked 😊

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