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jbvtx
Contributor I
October 24, 2017
Answered

Alexa chime on Sonos one

  • October 24, 2017
  • 31 replies
  • 2947 views
Is there a way to turn off the chime on the Sonos one when you say “Alexa”?
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    Best answer by Ryan S
    I can confirm that there isn't an option for the Sonos One to turn off the tone that's played when Alexa hears you. It's intended as a feature to make sure you know when it's active. We'll pass on the feedback to the team that you'd like the option to turn that off. There aren't any announced plans around this feature yet, but we'll make sure the team knows you're interested.

    31 replies

    raDius
    Lyricist II
    October 26, 2017
    Bump. I dislike the chime as well. I find it very distracting when I speak to Alexa. Someone from Sonos please help!
      Chris
      Chris
      Lead Maestro
      October 27, 2017
      I don’t have the Sonos one. I’m assuming in settings for alexa there isn’t the option to disable like normal echo.
      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      lloyddj8
      Lyricist II
      October 27, 2017
      I don't like the chime either, haven't seen a way to shut it off. Update soon please.
        Airgetlam
        Airgetlam
        October 27, 2017
        I'd assume there is the normal setting in the Amazon Alexa app. Guess I need to go buy a Sonos One to do some testing with. It is feasible that with Alexa enabled devices, there isn't such a setting, but I can't yet check to confirm, and it seems unlikely.
        Bruce
        lloyddj8
        Lyricist II
        October 27, 2017
        There is such a setting for my Echo devices. Not so yet for the One I received today. Hopefully that and the ability to change the wake word will be coming soon.
        chickentender
        chickentender
        October 27, 2017
        "Everything that Alexa does"
          jgatie
          jgatie
          October 27, 2017
          "Alexa is not Echo"
          raDius
          Lyricist II
          October 27, 2017
          There's nothing in the Sonos or Alexa apps that appears to allow the end user to disable this function. Why on earth would Sonos design it this way? The "chime" every single time that you say "Alexa" is extremely annoying. It makes me want to send this Sonos One back for the shear fact that Sonos totally missed the mark on this one. I'd rather just use my old Echo or Play One if this is truly the case. 😞
          testcard
          testcard
          Prodigy I
          October 27, 2017
          The iOS Alexa app has the option to disable request sounds both at the start and end of requests, by device. Surprising this hasn’t been carried over by Sonos.
            chickentender
            chickentender
            October 27, 2017
            "Alexa is not Echo"

            Not certain where this quote originate from but mine was from the main ONE product page, bold marketing print in the looping video. "All Your Music, Plus Everything Alexa Does"

            http://www.sonos.com/en-us/shop/one.html

            Clearly a bit overstating. I'm enjoying the speaker but it isn't done "cooking" yet in my opinion and was released a bit early when you consider the marketing vs. what is currently capable. "Coming Soon" is a term that has become all too commonplace in modern tech release ecosystems.
            Currently in the ONE I have effectively another Play:1 that cannot hear me all that well but is able to tell me the weather or how many cups are in a gallon when it does hear me.
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