Contributor I

Answered

Alexa chime on Sonos one

31 replies
3005 views
Translate All

Is there a way to turn off the chime on the Sonos one when you say “Alexa”?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ryan SAnswer

Retired Sonos Staff

I can confirm that there isn't an option for the Sonos One to turn off the tone that's played when Alexa hears you. It's intended as a feature to make sure you know when it's active. We'll pass on the feedback to the team that you'd like the option to turn that off. There aren't any announced plans around this feature yet, but we'll make sure the team knows you're interested.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

R

raDius

Lyricist II

Bump. I dislike the chime as well. I find it very distracting when I speak to Alexa. Someone from Sonos please help!

Translate

Chris

Lead Maestro

I don’t have the Sonos one. I’m assuming in settings for alexa there isn’t the option to disable like normal echo.

Translate

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

L

lloyddj8

Lyricist II

I don't like the chime either, haven't seen a way to shut it off. Update soon please.

Translate

Airgetlam

I'd assume there is the normal setting in the Amazon Alexa app. Guess I need to go buy a Sonos One to do some testing with. It is feasible that with Alexa enabled devices, there isn't such a setting, but I can't yet check to confirm, and it seems unlikely.

Translate

Bruce

L

lloyddj8

Lyricist II

There is such a setting for my Echo devices. Not so yet for the One I received today. Hopefully that and the ability to change the wake word will be coming soon.

Translate

chickentender

"Everything that Alexa does"

Translate

jgatie

"Alexa is not Echo"

Translate

R

raDius

Lyricist II

There's nothing in the Sonos or Alexa apps that appears to allow the end user to disable this function. Why on earth would Sonos design it this way? The "chime" every single time that you say "Alexa" is extremely annoying. It makes me want to send this Sonos One back for the shear fact that Sonos totally missed the mark on this one. I'd rather just use my old Echo or Play One if this is truly the case. 😞

Translate

testcard

Prodigy I

The iOS Alexa app has the option to disable request sounds both at the start and end of requests, by device. Surprising this hasn’t been carried over by Sonos.

Translate

chickentender

"Alexa is not Echo"

Not certain where this quote originate from but mine was from the main ONE product page, bold marketing print in the looping video. "All Your Music, Plus Everything Alexa Does"

http://www.sonos.com/en-us/shop/one.html

Clearly a bit overstating. I'm enjoying the speaker but it isn't done "cooking" yet in my opinion and was released a bit early when you consider the marketing vs. what is currently capable. "Coming Soon" is a term that has become all too commonplace in modern tech release ecosystems.
Currently in the ONE I have effectively another Play:1 that cannot hear me all that well but is able to tell me the weather or how many cups are in a gallon when it does hear me.

Translate

Show more replies

Sign up

Login to the community