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AaricE
Contributor I
Oct 4, 2017 10:18 PM UTC

Alexa and SiriusXM trouble

I say, "Alexa, play DeepTracks [name of station] on SiriusXM in Library [name of speakers]." Alexa makes a deep tone, and nothing plays.
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15 replies

OnTheBackNine
Lyricist I
Oct 5, 2017 1:11 AM UTC
Try using channel number instead. Channel name wouldn’t work for me either.
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    AaricEAuthor
    Contributor I
    Oct 5, 2017 1:15 AM UTC
    Thanks. Can you please reply with the entire command that you used successfully? I can't get channel number to work either. Same "tone" response. Definitely still in beta....
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    OnTheBackNine
    Lyricist I
    Oct 5, 2017 1:35 AM UTC
    “Echo, play channel 18 on SiriusXM in the office”. When I tried channel name originally echo would respond can’t find Beatles channel on SiriusXM.
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      AaricEAuthor
      Contributor I
      Oct 5, 2017 1:40 AM UTC
      Again, thanks very much. I said the same thing, and it doesn't work. Maybe it's just my system. If I leave off "in the office," the music plays - but on the Alexa box, not my Sonos speakers.
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      User520709
      Contributor II
      Oct 5, 2017 11:51 AM UTC
      Alexa “Play Fox News Channel from Sirius XM on Play3 kitchen” This works for me, also tried channel number and that works also?
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      nifoxke
      nifoxke
      Prodigy I
      Oct 5, 2017 12:25 PM UTC
      I think it depends on the channel. I tried "Alexa, play Howard100 on SiriusXM in the office" and nothing happened. But then I said, "Alexa, play The Highway on SiriusXM in the office" and it worked flawlessly. Seems to depend on the channel.
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      melvimbe
      melvimbe
      Oct 5, 2017 12:36 PM UTC
      Again, thanks very much. I said the same thing, and it doesn't work. Maybe it's just my system. If I leave off "in the office," the music plays - but on the Alexa box, not my Sonos speakers.

      This may be a stupid question but, do you have XM setup configured in both Alexa and Sonos? If it's not setup on Sonos, but is on Alexa, your results sort of makes sense.
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      Danny
      eyoung71
      Lyricist I
      Oct 5, 2017 1:43 PM UTC
      Does SiriusXM need to be set up in both? I have SiriusXM setup in Sonos but not in Alexa. Seems like it should still work through the Sonos but it did not. I ran out of time to test it this morning.
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      jgatie
      jgatie
      Oct 5, 2017 1:45 PM UTC
      Does SiriusXM need to be set up in both? I have SiriusXM setup in Sonos but not in Alexa. Seems like it should still work through the Sonos but it did not. I ran out of time to test it this morning.

      Yes, it needs to be set up on both.

      Which music services can I use with Alexa?

      Music services need to be added to both Sonos and the Alexa app. The following services are currently supported:

      Amazon Music
      Pandora
      iHeartRadio
      TuneIn Radio
      SiriusXM


      https://sonos.custhelp.com/app/answers/detail/a_id/4158/related/1
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      AaricEAuthor
      Contributor I
      Oct 5, 2017 4:24 PM UTC
      Again, thanks very much. I said the same thing, and it doesn't work. Maybe it's just my system. If I leave off "in the office," the music plays - but on the Alexa box, not my Sonos speakers.

      This may be a stupid question but, do you have XM setup configured in both Alexa and Sonos? If it's not setup on Sonos, but is on Alexa, your results sort of makes sense.

      Not a stupid question, but (un)fortunately the answer is I do have it set up on both systems. Alexa just doesn't understand it.
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