Alexa and music services

Yawn. No need for the edit. You do not speak for Sonos customers. You are a poster. That's it. A poster who started complaining before even trying the new update. I take those types with a grain of salt the size of Wyoming, and so should Sonos.

I'm a customer who has spent over 4000 dollars on their products, I would hope Sonos would value me more than that. I don't really care what you think btw

I was looking forward to trying it all, but after going through a maze of updates, permission granting, Sonos logins, Amazon logins etc. here in Canada, it looks like Sonos is insisting on sending my requests to Canadian Amazon, where the API is not available. So, just as I was pondering the trickery of VPNs, remembering the password for a long-dormant US Amazon account, and getting all the iOS updates finished through my US Apple account, I noticed that the Alexa integration isn’t fully implemented in the streaming services I use most often. It’s in beta, I know, but I’m not going to bother until there is integration with Tidal and Deezer. I’ll have to do this again when I get back to Brasil and my other Sonos gear, anyway. I see users must play around with settings if they have more than one Sonos location.
And Audible? Did I miss something, or is that magic word absent from today’s news?

But don't bother replying as you clearly like to make assumptions about people who you know nothing about. I've been in IT for over 30 years and am hardly a "non-technical" person.

My apologies, I assumed any competent technical person would understand the concepts here, so I didn't want to insult you by suggesting you were not competent.

Gee, only took an hour!

Never change Sonos users. Never change. :8

By the way, who had under 2 hours in the pool? Was it me?
Everyone. It would be everyone who took the under.

Oh sure its my network. So glad some random stranger could fix my issue rather then the experts at Sonos.In fairness, it's almost always the network.

Look if Prime or any of the other launch services had similar features and catalog depth I'd consider switching.

I haven't seen anything detailed in the past few months, but last I heard Amazon Unlimited and Apple Music offered the largest catalogs with Spotify not far behind.

And you are the one who doesn't know what they're talking about if you don't see that some sort of deal was worked out between Amazon and Sonos which gives Prime Music exclusivity for a period of time.

So you're devolving to baseless conjecture now? Sure, your crazy theory could be right, but let's look at it from a different standpoint.

Amazon has made Alexa far and away the easiest to integrate with, so partners are favoring it over Google and Apple.

Its disappointing.

It's understandable to be disappointed that the features you hoped for aren't available. Again I would suggest a more reasonable evaluation of the situation is in order. You talk about being driven to competitors because you're waiting for these features.

Who the heck are you going to run to that can do this stuff though?

I'm a customer who has spent over 4000 dollars on their products, I would hope Sonos would value me more than that

It's absurd to suggest that a company doesn't value a person as a customer because they don't deliver on your every whim. Stop being petulant.

Well it looks like Google and Apple are close to being serious competitors...which is probably why Sonos decided to add the voice feature after at least a couple of years of requests from their customers. My comment about how much I had invested in Sonos was in response to the poster saying he (and claiming that Sonos) didn't value me very much ...apparently because I have complained ONE time in all the years I have owned their products. Let's see you've called me melodramatic, petulant and claimed I expect for Sonos to answer my every whim. Thats really pathetic of you. Clearly Amazon and Sonos have an arrangement..hopefully it won't last long....where Amazon Prime and a few other services work with their new features. As a customer who has been with this company since the beginning and continued to support them and wait patiently for improvements I hope they will hear my complaints and those of MANY others and update their product quickly. Competition is a good motivator.

Can we pool our winnings to buy coop's Sonos off him so he can go bother some competitor's forum? My share is up for it. 😉

Oh fun I successfully updated Alexa with the Sonos skill..and it discovered all of my devices. I had already updated my Sonos app. So I asked Alexa to play so jazz in the den...jazz played out of my echo device. I told her to stop and to play jazz on my Sonos..ok...no music anywhere from any device. Fun!

Can we pool our winnings to buy coop's Sonos off him so he can go bother some competitor's forum? My share is up for it. ;)

I’ll do it if you promise to never write the word “sigh” again. 🙂

Can we pool our winnings to buy coop's Sonos off him so he can go bother some competitor's forum? My share is up for it. ;)

I’ll do it if you promise to never write the word “sigh” again. :)

No dice.

I was able to get it playing in my dining room. Still none in the den (which is my playbar and sub). Trying more rooms. Fun!