Alexa and music services

Nice parsing...public beta only means the voice part..which is what everyone has been waiting on for over a year. Look I'm a huge Sonos fan..and I've spend thousands of dollars on their equipment. That being said it's disappointing always playing the waiting game. And you are the one who doesn't know what they're talking about if you don't see that some sort of deal was worked out between Amazon and Sonos which gives Prime Music exclusivity for a period of time. How naive are you? Yes Spotify will come...but by the time it does maybe some of us who have been hear from the beginning will have moved on to Google or Apple. Thank god for competition.

Hey jgatie I fixed your quote for you:

"Never change Sonos CUSTOMERS. Never change."

Sigh

I have to say im quite underwhelmed with this.

No spotify, and no way to group, ungroup or transfer whats playing to another speaker/room.

These functions are available in the homebrew amazon app posted in forums, so i was hoping that after waiting almost 10 months into 2017 that sonos would have launched with at least this basic functionality. To launch without spotify is just ridiculous, though im guessing is more related to some form of commercial arrangement with amazon for a period of time.

Right now all i can do is start playing a radio station in the kitchen. If i want to group this with the utility room, then its back to using the phone.

The lack of functionality such as grouping and altering group volumes etc as well as missing spotify makes this very much a gimmick rather than anything more right now.

Sigh all you like. As someone who regularly has to restart the Sonos app when trying to play something from the Spotify app...and then hear dropouts between my 4 Play5's, 3 Play1's and Sub and Playbar I feel like I more than earned and paid for the right to gripe. And yes I've been through tech support many times. I've just accepted the limitations at this point..but now the constant waiting game for things like voice support and music services on top of everything else? Well it's enough to drive you to a competitor.

Sigh all you like. As someone who regularly has to restart the Sonos app when trying to play something from the Spotify app...and then hear dropouts between my 4 Play5's, 3 Play1's and Sub and Playbar I feel like I more than earned and paid for the right to gripe. And yes I've been through tech support many times. I've just accepted the limitations at this point..but now the constant waiting game for things like voice support and music services on top of everything else? Well it's enough to drive you to a competitor.

Lol. You have network issues. Mine NEVER suffer dropouts. No competition's product will help with your network issues.

Wow there is no way to group? Come on! What were you thinking Sonos development? It's bad enough that I have to group and ungroup every day when I play music (really makes me wish I had just bought a different sound bar from my television) but now to find out it's not a supported feature for voice? So how do you get Alexa to play the same music for all of your speakers if you can't group them? Oh let me guess..use the app.

Oh sure its my network. So glad some random stranger could fix my issue rather then the experts at Sonos.

Coop123 Why the negative stance. If course the launch would be with Amazon music, remember they are supplying the voice tech. Others services will follow. Not all the world revolves around apple yet...thankfully. BTW have you tried it yet?

No i will try it when I get home and will hopefully be pleasantly surprised well aside from having to open the app to start playing music. Look if Prime or any of the other launch services had similar features and catalog depth I'd consider switching. But they don't. So for the time being the voice support is relatively useless to many of us who have been waiting a long time for this functionality. Its disappointing.