Answered
Alexa
Alexa does not appear to be working through my system. (Beam). How to reset?
Alexa does not appear to be working through my system. (Beam). How to reset?
Hi
Welcome to the Sonos Community!
In what way does Alexa not work on your Beam? Please elaborate - does Alexa respond correctly, but fail to do what you asked, or does she not even do that much?
Something easy to try is to disable and re-enable the Sonos skill in your Alexa app - it can often fix issues.
Please also make sure that the microphone light is on.
I hope this helps.
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