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Answered

Unable to play music from Sonos

  • January 23, 2021
  • 4 replies
  • 114 views

Hi. Have Amazon music connected to my Sonos. When I ask Sonos to play something the Sonos speaker confirms this “playing your play list” for instance but nothing happens and no music is played !! I switched over to my Spotify account and exactly the same thing happens (playing music from Spotify) but again I get no music. I can select music from my phone app and play it through all the speakers via Amazon music or Spotify I just can’t get it to play music via voice commands. Any ideas as it is driving me crazy !!! 

Best answer by UKMedia

First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.

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4 replies

UKMedia
  • 5132 replies
  • Answer
  • January 23, 2021

First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.


  • Author
  • Contributor I
  • 6 replies
  • January 23, 2021

Will give that a go now. Ta. 


  • Author
  • Contributor I
  • 6 replies
  • January 23, 2021

Thankyou ! That solved the problem  


  • Author
  • Contributor I
  • 6 replies
  • January 23, 2021

First thing is to Disable then Re-Enable the Sonos skill in the Alexa App.

this fixed it. Thanks very much !