Sonos One mic not working at all
This is separate from the Sonos skill in the Alexa app, which just allows directing Alexa to play music over Sonos speakers.
This one worked for me. Thanks.
I've tried going into app and turning on off touch controls. Powering off unit but still no love on one of my Sonos one microphones. All updated. Have been only using left side for a while and just tried turning on the right speaker and it's not working. Sent diagnostics and receipt is: 1499772525. Thanks in advance
I've tried going into app and turning on off touch controls. Powering off unit but still no love on one of my Sonos one microphones. All updated. Have been only using left side for a while and just tried turning on the right speaker and it's not working. Sent diagnostics and receipt is: 1499772525. Thanks in advance
I presume the Sonos One is stereo paired. If you are using the Google voice service, it only installs to the one (left) speaker, the other speaker mic is disabled. Just not sure if that’s what may have happened here in your case.
Thanks . I'll unpair tomorrow and check it out
I have been having the same issue, I have tried to turn the mic on the speaker with no luck (using the recommended methods above). The other problem with mine is that I don’t have the voice opinion under the services menu in the app on either my iPhone or Ipad? Not sure why as I used to have it there and wasn’t needed as Alexa wasn’t available but now that it is I’m trying to add it and it is not there, the only opinions there are the music services.
My Sonos One (Gen 2) is unpaired
If anyone could help me that would be great.
Have you properly set up the Alexa Voice Service in the Sonos controller app? The mic may not be enabled if you haven't done this.
This is separate from the Sonos skill in the Alexa app, which just allows directing Alexa to play music over Sonos speakers.
This worked for me
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