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Question

Sonos one: having trouble understanding right now

  • December 25, 2018
  • 3 replies
  • 660 views

Have had a sonos one for about a month (and 2 more due to give the kids TODAY). However it’s saying having trouble understanding right now?
I’ve tried disabling then enabling the sonos skill.
Help!
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3 replies

  • Lyricist III
  • 7 replies
  • December 25, 2018
Sonos/Alexa appears to be down...Same here though Echo units are working fine. You can still play music through the speakers via Sonos app.

Ditte
  • 96 replies
  • December 25, 2018
Hi all,

We are currently investigating the issue where some users are reporting a degraded performance when using Amazon Alexa on their Sonos system.
Please check status.sonos.com for any updates :)

Best,
Ditte.

  • Lyricist III
  • 7 replies
  • December 25, 2018
Seems to be working again

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