I use Sonos for some years now and I'm very happy with them. Play:1's in some rooms (kitchen, hobby room, etc.) and a full surround setup in the living room (Playbar, Sub and two Play:1's).
Using Echo dot and Alexa, the Sonos One seemed the perfect new investment. And so I pre-ordered a Play One and it arrived yesterday.
Starting with using just one Play One as a separate speaker with Alexa was no problem, works perfectly (except Spotify, but that is a known issue). Just like using my Echo Dot.
Pairing that Play One with one of my existing Play:1 speakers as a stereo pair, no go. So I went and bought me an extra Play One (yeah why not Sonos, you're welcome...).
Pairing these two Play One's as a stereo pair worked fine, but Alexa was kind of confused when I ask something. Seemed like both speakers tried to listen and answer or something like that.
So I unpaired them, removed Alexa from one of the One's and paired them up again and that seemed to do the trick. Alexa answered only on the Play One speaker that actually had Alexa installed when asked a question, but that was fine by me.
But I bought these to use in my Home Theatre setup. And therefore adding the stereo pair to my Playbar and sub as my surround speakers, replacing my existing Play:1's. But after adding them (and working like they should as a surround set) Alexa simply will not work. She keeps saying she cannot understand at the moment and I should try later.
So I thought I would just remove the Alexa functionality from my theatre setup and add it again. Removing Alexa was no problem, but then the option of adding Alexa is no longer available...
Is this a known issue? Or just a misstep on my side? Or ...
If you guys know, please help ッ
Thanks!
Kind regards,
Jerry
p.s. I am running the 8.1 beta. All is updated and yes, I chose the Play One's during the theatre surround setup and not the Play:1's 😉
Best answer by jschun
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