Sonos Era 100 with Alexa enabled not showing up as Echo device (for grouping)

S
Badge

Hi, previously when I added Sonos devices that have Alexa, they both show up as speakers but also can be selected in a group (room) to be the primary or one of several echos in the room that can then control certain functions (like when saying “Alexa, turn on lights” it can be limited to just turning on lights in that room.


However, yesterday added a pair of Era 100 speakers, enabled Alex, and it is added and has Alexa enabled, but when I go to the app to add the Sonos speakers, I can add them as the speakers to a group for control, but neither speaker shows up specifically as an Echo device I can add to the group.

 

Anyone else experience this, and how you remedied?  I tried taking Alex off and re-enabling, hoping this would fix things, but it is not.

Sonos Forever

10 replies

UKMedia
Userlevel 7
Badge +20

Are the 100’s added as Surrounds to a Home Cinema setup?

Remember: Sometimes Red Wine helps :)
N

Same problem discussed in this thread.

No solution yet.

Schlumpf
Userlevel 2
Badge +3

@Sunil_3 

At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

S
Badge

That is interesting.  I hadn’t thought that it wouldn’t be.  Thanks, now it makes sense!  Though a little annoying oh well.

Sonos Forever
R

Having the exact same issues. Joining in this thread to raise awareness, and also to hopefully hear when a solution has been found.

R

@Sunil_3

At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

@Sunil_3 can I ask where you heard / was told this piece of information. Want to clarify this has come from some sort of officially channel (Sonos or Amazon), or is it a hunch based on what the community thinks? Thanks.

R

@Sunil_3

At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

@Sunil_3 can I ask where you heard / was told this piece of information. Want to clarify this has come from some sort of officially channel (Sonos or Amazon), or is it a hunch based on what the community thinks? Thanks.

Apologies, meant to tag you @Schlumpf. Cheers!

S
Badge

It is pretty clear it is an Alexa issue.  Sounds like this has happened in the past with new devices.  Though I can’t understand why Amazon wouldn’t have this fixed more generically as new Alexa based devices are introduced.  Seems pretty silly to me.

Sonos Forever
Schlumpf
Userlevel 2
Badge +3

@RichTea

Hi.. i‘m just sometimes here on EN community as a visitor. 😉 My daily playground is the DE community. And there a user from Austria told that at this region Era speakers can be set up as Alexa devices in Alexa groups. 
And Nils S. from Sonos community team confirmed that Sonos is asking Amazon to do the same for other regions. 
https://de.community.sonos.com/amazon-alexa-und-sonos-223393/era-alexa-gruppe-hinzufuegen-6755294?postid=16126894#post16126894

 

R

@Sunil_3 @Schlumpf thanks for both your replies.

Looks like things are happening in the background, let’s hope it gets resolved soon!

Reply


Terms & ConditionsCookie settings