I have a Sonos Beam Gen 2 connected to my Samsung TV via e-ARC. Neither the TV nor the Sonos Beam have Alexa enabled. None the less, when I say “Alexa” (talking to my Amazon Echo) the Beam lowers its volume. This does not happen when I use the TV without the Beam connected (the volume remains constant). Is this a feature of the Beam? Can it be disabled (I would prefer that the volume remain consistent)? Oddly, I do not have this issue with my Sonos Arc (also connected via e-ARC to an LG TV).
Answered
Sonos Beam Gen 2 lowers its volume when separate Alexa Echo is invoked.
Best answer by GuitarSuperstar
Just to test, try putting the Echo and Beam in separate Alexa Groups in the Alexa app.
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