We've a couple of Sonos Ones just installed. They are working fine using WIFI and have elements such as Spotify set-up and they've been paired together, so basic config seems OK. Alexa seems to be working OK on it too. The speakers are visible from my phone such that I can direct streams to them, turn them on/off etc.
We also installed a pair of Smart Life UP111 sockets to have a go using these devices via Alexa. I can control them using Alexa on my phone and from an Echo Dot but The Sonos speakers can't see them. I don't see anything in the Sonos config that I need to change and am stuck. Is it obvious to you what I have done wrong? Pretty sure the Alexa on the Sonos is meant to be able to control this kind of device?
Best answer by UKMedia
If you open the Alexa App>Smart Home>Devices can you see your Smart Plugs listed? If yes, can you make sure that there are no duplicate device names? It's very easy to name the Kitchen Sonos and Kitchen Echo Dot both Kitchen, I use the naming standard Room Name + Device Type. e.g. Kitchen Sonos, Kitchen Echo Dot, Lounge Sonos etc.
This may seem long-winded but with the new support for Alexa groups, (https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788) you don't need to remember Sonos device names much any more.