Hi all — looking for guidance from anyone running Sonos with multiple WiFi access points (non-mesh).
Here’s my setup:
- Verizon Fios router (main router) in basement
- Additional ethernet wired WiFi access points throughout the house (not mesh, just APs) - first and second floor of home
- Sonos Arc + Sub + (2) play 1s in basement. Different generations I believe, not exactly sure which.
- (2) Amps on first floor hard speaker wired to outdoor speakers
Issue #1 – Struggling to get my sub and basement settup
The Sub factory resets properly (blinking green), connects to WiFi during setup, but then fails with:
“There was a problem checking for updates”
Error Code: 1,106
The Arc is fully online and stable in the Sonos app, but the room shows:
“Needs Attention”
“Product – Not Connected”
I’ve:
• Power cycled everything
• Factory reset the Sub
Issue #2 – Spotify Zones Randomly Appear/Disappear in apps
Separately (and this has been happening for ~6 months):
Sometimes my Sonos rooms show up in Spotify Connect. Sometimes they don’t. The Sonos app itself also occasionally shows devices inconsistently.
Support mentioned that if my phone is connected via one access point and the Sonos devices I’m looking to find in the Spotify app are connected via another, they may not show up.
I’m trying to figure out a solution that does not require me to hard wire, via ethernet, the Arc or amps to my router while also maintaining the benefit throughout the house of the wifi access points which importantly get me a strong signal throughout the home.
