surround set up does not play iTunes music out of rear speakers

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how do i configure my acr + sub (gen 3) + 2 era 300 so when i connect my macbook pro laptop to my LG C1 tv using an hdmi cable to play my itunes music through all the speakes? Currently the music is only coming out of the arc speaker. when playing music.

I currently have the living room set up as a home theatre system. Is there a way to use the speakers as another room so I can select the room configuration I want to use when listening to different sources? Like having a theatre room set up and then having a music room set up using the same speakers?

thanks,

mitch

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DeaconblueAnswer

Contributor I

Hi 106rallye,

Thank you for your input. I tried Sonos support again.

After an hour and 40 minute call with Sonos support (resetting speakers and powering off our modem - basically setting back to factory defaults and start the set up from beginning) we were able to get the arc + era 300s to play the iTunes music with surround turned on.

I need to turn Pass Through off on Digital Sound Out and use the PCM setting on the LG TV sound settings so Sonos recognizes the signal as Stereo PCM to use all 5 speakers.

This solution is acceptable. I have decided not to return the speakers. I’m just hoping I do not regret my decision.

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D

DeaconblueAuthorAnswer

Contributor I

Hi 106rallye,

Thank you for your input. I tried Sonos support again.

After an hour and 40 minute call with Sonos support (resetting speakers and powering off our modem - basically setting back to factory defaults and start the set up from beginning) we were able to get the arc + era 300s to play the iTunes music with surround turned on.

I need to turn Pass Through off on Digital Sound Out and use the PCM setting on the LG TV sound settings so Sonos recognizes the signal as Stereo PCM to use all 5 speakers.

This solution is acceptable. I have decided not to return the speakers. I’m just hoping I do not regret my decision.

106rallye

If it works for you then it’s OK. To me it is strange that a stereo TV source should play on all speakers, since in my experience all stereo TV sourced material at best only get a slight pseudo-surround form the rear speakers, but I might not really get what you’ve achieved - not owning an LG TV, nor an Arc.

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