Answered

Sonos Port Set up Fail

  • 8 July 2023
  • 3 replies
  • 80 views
W

Waiting on a response from Level II support.

 

I am trying to setup my Sonos Port, and it fails when asking to press the pairing button.

 

I have tried:

Wi-Fi and Ethernet.

Multiple Setup devices.

Disabling 5ghz

Enabling DHCP snooping

Enabling IGMP snooping

Enabling Multicast

Enabling STP

Setting DNS server to default

WPS2 and WPS2/3

 

I can see the device is connected with a valid IP and access the web portal.

 

What am I missing?

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Best answer by GuitarSuperstar 8 July 2023, 06:14

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3 replies

G
Userlevel 7

What model router do you have? Did you purchase the Port brand new?

"Receive with simplicity everything that happens to you." - Rashi
W

I am running Unifi.

 

I purchased the port second hand, but started the process with a factory reset.

G
Userlevel 7

This might be helpful:

https://community.ui.com/questions/An-optimal-configuration-for-a-Unifi-Managed-Network-and-Sonos/4819df0b-cc15-43b1-8f8f-4ca36c486f1c

"Receive with simplicity everything that happens to you." - Rashi
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