Contributor I

Recommended setup for my speakers

16 replies
1113 views

Good afternoon.

I hope that you are well.

I have a Netgear Orbi mesh network in my house (RBRE960 Quad-Band WiFi 6E Router - NETGEAR) so coverage should not be an issue.

I have the following speakers on my Sonos network.

Associated Product: 10.0.0.28
---------------------------------
Play:1: Dining Room (R)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.20.1.6-2.2
Series ID: A200
IP Address: 10.0.0.36
WM: 0
---------------------------------
Play:1: Dining Room (L)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.8.3.7-2.2
Series ID: A101
IP Address: 10.0.0.44
WM: 0
OTP:
---------------------------------
product: Dining Room
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.37.1.7-2.2
Series ID: A101
IP Address: 10.0.0.45
WM: 0
---------------------------------
Sonos One: Family Room 2 (L)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.26.1.7-2.2
Series ID: A201
IP Address: 10.0.0.28
WM: 0
---------------------------------
product: Family Room 2 (R)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.28.2.5-2.2
Series ID: A200
IP Address: 10.0.0.35
WM: 0
---------------------------------
product: Family Room 2
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.37.1.7-2.1
Series ID: A101
IP Address: 10.0.0.33
WM: 0
---------------------------------
Sonos One: Kitchen (R)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.26.1.7-2.1
Series ID: A201
IP Address: 10.0.0.37
WM: 0
---------------------------------
Sonos One: Kitchen (L)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.26.1.7-2.1
Series ID: A201
IP Address: 10.0.0.38
WM: 0
---------------------------------
product: Office (R)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.28.2.5-2.2
Series ID: A200
IP Address: 10.0.0.42
WM: 0
---------------------------------
Sonos One: Office (L)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.21.1.8-2.2
Series ID: A100
IP Address: 10.0.0.41
WM: 0
---------------------------------
product: Sub
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.32.1.7-2.1
Series ID: A202
IP Address: 10.0.0.43
WM: 0
---------------------------------
Beam: TV Room
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.23.1.11-2.2
Series ID: A101
IP Address: 10.0.0.34
Audio In:
WM: 0
---------------------------------
Play:1: TV Room (RS)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.20.1.6-2.2
Series ID: A200
IP Address: 10.0.0.21
WM: 0
---------------------------------
Play:1: TV Room (LS)
Serial Number: *****************
Version: 15.6 (build 74043110)
Hardware Version: 1.8.3.7-2.0
Series ID: A101
IP Address: 10.0.0.40
WM: 0
OTP:

The speakers are dropping connection intermittently part way through songs. At least once a song. There does not seem to be any particular pattern as to which speaker(s) cut out. What is the recommended setup please? All Wired where possible, or should all wireless work without issue (I would have thought that in 2023, this would be achievable).

Should I ideally be using SonosNet? Not all speakers can be wired, so if I only connect some with wires, will all the other wireless speakers use SonosNet instead of my wifi network? Does my Netgear Wifi need to be transmitting on a particular channel (does it need to match the channel of SonosNet?).

If it is easier, I can just factory reset everything and start again. Any help would be much appreciated (as would being able to successfully listen to at least one song playing on all speakers at the same time without dropouts, haha).

Jimmy

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Show previous replies

ratty

Is the router change for the 2.4GHz channel recommended for both SonosNet and WiFi setups or is it just specific to the SonosNet setup?

Primarily for SonosNet mode, so it and the WiFi can happily coexist. But those are sensible ‘hygiene’ rules for WiFi anyway.

J

jimmymcmahonAuthor

Contributor I

Hi all.

I hope that you are well.

I attempted to the following setup :-

The 2.4Ghz Wifi network on the Orbi has been set to Channel 1.

Enable 20/40 MHz Coexistence has been turned off.

One Sonos device plugged into Netgear router, which enabled SonosNet on Channel 6.

All other Sonos devices were then power cycled in an attempt to pick up the network changes.

The same dropout on songs is being experienced.

Any suggestions would be much appreciated.

Many thanks

Jimmy

ratty

I attempted to the following setup :-

The 2.4Ghz Wifi network on the Orbi has been set to Channel 1.

Enable 20/40 MHz Coexistence has been turned off.

Is the Orbi 2.4GHz set to 20MHz width? Netgears usually default to 40MHz.

With 20/40 MHz Coexistence OFF it could well be fighting with SonosNet’s channel 6.

J

jimmymcmahonAuthor

Contributor I

I attempted to the following setup :-

The 2.4Ghz Wifi network on the Orbi has been set to Channel 1.

Enable 20/40 MHz Coexistence has been turned off.

Is the Orbi 2.4GHz set to 20MHz width? Netgears usually default to 40MHz.

With 20/40 MHz Coexistence OFF it could well be fighting with SonosNet’s channel 6.

Hi mate, here are the settings, if this helps. I can’t see anything specific in the settings that allows me to absolutely specify that the 2.4Ghz channel is running at 20Mhz.

Many thanks

Jimmy

ratty

Gaah! It looks like Netgear have dumbed things down even more.

Turn Enable 20/40 MHz Coexistence back on,

J

jimmymcmahonAuthor

Contributor I

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